JASON KITCHENS
Lake Bluff
Summary
Dynamic entrepreneur and Thermal Engineer with a proven track record at JK Home Improvements and The Stellar Group. Excelled in business development and operations management, enhancing client satisfaction and company reputation through innovative solutions and exceptional service. Skilled in social media marketing and effective communication, achieving significant project success rates and fostering strong client relationships.
Overview
15
15
years of professional experience
Work History
Independent Business Owner
JK Home Improvements
04.2019 - Current
- Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
- Increased client satisfaction by providing personalized business solutions and exceptional customer service.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by delivering top-quality products and services, ensuring repeat business from satisfied clients.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Interacted well with customers to build connections and nurture relationships.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Thermal Engineer/Building Maintenance Worker
The Stellar Group
02.2010 - 11.2016
- Applied finite element analysis (FEA) and computational fluid dynamics (CFD) packages to CAD designs to test usability and feasibility.
- Generated designs for heating and environmental control units within prescribed form factors and pre-set weight limits.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Improved team morale and productivity through effective communication and active listening skills.
- Reported defective products or machinery to supervisor.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
Certification - Automotive Repair
Gadsden State Community College
Gadsden, AL05-1995
Skills
- Social media marketing
- Staff training and development
- Business development
- Operations management
- Entrepreneurial leadership
- Budget management
- Planning and execution
- Business management and development
- Small business operations
- Negotiation
- Sales oversight
- Business operations leadership
- Financial oversight
Timeline
Independent Business Owner
JK Home Improvements
04.2019 - Current
Thermal Engineer/Building Maintenance Worker
The Stellar Group
02.2010 - 11.2016
Certification - Automotive Repair
Gadsden State Community College
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