Jason McCann

• Provided guidance on the implementation of new policies and procedures at branches.
• Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
• Reviewed staffing needs to ensure adequate coverage at all times at branches.
• Oversaw the recruitment process for new staff members including interviewing and training.
• Inspected branch facilities regularly to ensure compliance with safety regulations and standards.
• Investigated customer complaints promptly, identified root causes and implemented corrective actions.
• Resolved conflicts between employees or customers in a professional manner.
• Coached Branch Managers on developing effective strategies and building customer loyalty.
• Promoted positive customer service experiences by promptly resolving conflicts.
• Supervised 75 employees, ensuring optimal productivity.
• Revitalized underperforming teams and transformed profitability and productivity through targeted training.
• Streamlined operational efficiencies by successfully hiring top talent driving productivity.
• Coordinated preventive and predictive maintenance programs to maintain optimal equipment functionality.
• Worked with direct reports to develop and implement action plans, improving operating results.
• Cultivated positive rapport with associates and team leadership.

• Managed staff scheduling, hiring and training processes.
• Conducted regular performance reviews for all employees in the branch.
• Implemented internal control procedures to minimize risk exposure and maximize profitability.
• Managed four locations in the state of Pennsylvania overseeing twenty employees.
• Resolved escalated customer complaints in a timely manner.
• Established strong working relationships with external partners such as vendors and suppliers.
• Ensured compliance with established policies, procedures and regulations.
• Identified opportunities for process improvement initiatives within the branch.
• Assisted other branches when needed during peak periods.
• Facilitated weekly meetings with staff members to discuss progress on current initiatives.
• Managed and inspired team members to perform to full potential, driving branch profitability.
• Planned work schedules to maintain adequate staffing levels.
• Disciplined employees to encourage compliance with company policies and procedures.

• Created standard work instructions for specific tasks and processes to ensure consistent quality standards were met.
• Established a culture of continuous improvement by encouraging employee engagement in problem solving activities.
• Conducted safety checks on all fueling equipment prior to use, ensuring it is safe for operation.
• Inspected hoses, nozzles, pumps, valves, filters and other components for signs of wear or damage.
• Ensured compliance with company policies and procedures relating to fueling operations.
• Responded promptly to emergency situations involving hazardous material spills or leaks.
• Followed strict safety protocols when handling hazardous materials such as Diesel fuel or gasoline.
• Complied with local regulations pertaining to the transportation of hazardous materials.
• Drove and operated fuel trucks.

• Loaded fuel trucks with appropriate type and quantity of fuel as requested by customers.
• Conducted safety checks on all fueling equipment prior to use, ensuring it is safe for operation.
• Inspected hoses, nozzles, pumps, valves, filters and other components for signs of wear or damage.
• Ensured compliance with company policies and procedures relating to fueling operations.
• Responded promptly to emergency situations involving hazardous material spills or leaks.
• Followed strict safety protocols when handling hazardous materials such as Diesel fuel or gasoline.
• Complied with local regulations pertaining to the transportation of hazardous materials.
• Complied with regulations, contract documents and safety measures.
• Drove and operated fuel trucks.
• Collected and disposed of hazardous waste substances in accordance with local, state and federal guidelines.

• Observed all driving regulations and safety procedures, maintaining 100% safe driving record.
• Coordinated shipping papers, customer documents and daily logs to maintain accurate records.
• Logged all pertinent shift information, including driving hours and load data on time to keep reports current.
• Operated heavy-duty trucks and double trailers to complete long distance deliveries of numerous products.
• Planned routes using personal knowledge and GPS mapping software to optimize strategies.
• Kept vehicles in good operating condition with thorough inspections and basic maintenance.
• Communicated with dispatcher to relay and receive information about route changes and delays, quickly adjusting plans to maintain schedules.
• Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
• Completed efficient transfers at hubs and final destinations to keep routes on schedule.

Milk transportation delivery driver. I deliver milk all over northern Ohio. most of Pennsylvania, Maryland, West Virginia, and Virginia.

• Observed all driving regulations and safety procedures, maintaining 100% safe driving record to date.
• Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
• Maintained safe driving habits to protect property and general public on roadways.
• Communicated effectively with dispatchers and bosses to provide updated information on road conditions and potential hazards.
• Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.

deliver fuel to gas stations and pipelines across the tri state area. class a hazmat tanker.

• Observed all driving regulations and safety procedures, maintaining 100% safe driving record over 1 year and 3 months.
• Used tractor trailers to deliver fuel.
• Maintained neat and professional appearance during every shift to promote positive company presence.
• Managed proper transportation of dangerous goods such as Gasoline and Jet Fuel with no incidents.
• Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.

Transport freight all over the eastern half of the United States

• Completed efficient transfers at hubs and final destinations to keep routes on schedule.
• Maintained neat and professional appearance during every shift to promote positive company presence.
• Used tractor trailer trucks to deliver various freight.

Drove numerous Gas Well equipment and vehicles as well as preformed mechanical service on all vehicles

• Conducted vehicle inspections prior to and after every trip and performed minor repairs and general maintenance, including replacing wheel bearings, and replacing belts and fuel filters, and also routine grease jobs to keep truck functional.
• Maintained safe driving habits to protect property and general public on roadways.
• Drove 12 hours or day with average of 300 miles to achieve consistent on-time delivery.
• Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
• Maintained neat and professional appearance during every shift to promote positive company presence.

Drove Tri axle water truck in the Marcellus shale oil and gas industries. also assisted in maintaining and preforming minor mechanical work on all CDL vehicles

• Conducted vehicle inspections prior to and after every trip and performed minor repairs, including replaced wheel bearings and change oil to keep truck functional.
• Loaded, balanced and secured product to safely transport goods across southwestern pennsylvania.
• Drove 12 hours or day with average of 250 miles to achieve consistent on-time delivery.
• Used pumps and hoses to assist with loading and unloading vehicles and properly securing items for long road trips.
• Planned efficient routes and adjusted strategies based on current weather and traffic information.
• Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
• Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
• Observed all driving regulations and safety procedures, maintaining 100% safe driving record over 1 year.

Guarded numerous gas well sites in the southwestern Pennsylvania area.

• Patrolled gas well facility every 15 minutes to look for suspicious activities.
• Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
• Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
• Monitored premises and recorded all activity in daily officer report for submission to roaming supervisor at close of shift.
• Warned persons of rule infractions or violations and evicted violators from premises.
• Monitored and authorized entrance and departure of employees, visitors and other persons.