Experienced sales professional with a strong background in territory management, customer relationship management, and proposal preparation. Known for developing accounts, coordinating with branch teams, and delivering accurate quotes that support sales growth and customer satisfaction. Brings a consultative approach to product demonstrations and follow-up service.
Work History
Outside Sales Representative
5 Years 10 Months
Aramsco Inc. | Clearwater, Florida | 12.2020 - Current
Prospected new contractors, distributors, and facility accounts across assigned territory.
Negotiated pricing and established contracts to secure sales agreements, contributing to revenue growth.
Demonstrated products to potential customers and answered questions to close sales.
Cultivated customer relationships through regular site visits and follow-up calls, enhancing client retention.
Conducted site visits to assess needs, demonstrate products, and recommend tailored solutions, driving customer satisfaction.
Followed up with customers after the sale and delivery to ensure satisfaction and resolve any issues that arise.
Prepared quotes, proposals, and pricing for branch-supported orders.
Calculated production, delivery, and installation costs to provide customers with accurate quotes.
Educated customers on product features and technical details to highlight the benefits.
Manager
6 Years 8 Months
Professional Towing | Tampa, Florida | 04.2014 - 12.2020
Managed towing dispatch and roadside assistance calls for Professional Towing.
Coordinated driver schedules, assignments, and on-call coverage for service requests.
Reviewed tow tickets, service records, and customer information for accuracy.
Trained staff on safety practices, equipment use, and service procedures.
Communicated with customers, law enforcement, and shops during towing jobs.
Monitored fleet readiness, equipment status, and maintenance needs.
Addressed customer billing inquiries, payment details, and office support tasks.
Evaluated team member performance regularly and addressed issues.
Coached, mentored and trained team members in order to improve their job performance.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Provided leadership during times of organizational change or crisis situations.
Assigned tasks to associates to fit skill levels and maximize team performance.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Ensured compliance with all applicable laws, regulations, industry standards.
Recruited and hired qualified candidates to fill open positions.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Assessed team member's skills and assigned tasks accordingly for optimal efficiency.