Jason Peter
Stroudsburg,PA
Summary
Detail-oriented and skilled technician with multiple years of experience in installing and maintaining various systems and equipment. Proficient in diagnosing issues and ensuring installations are completed accurately and efficiently. Strong problem-solving and communication skills, with a proven track record of delivering high-quality service to clients. Adept at working independently or collaboratively in a team to meet project deadlines and exceed customer expectations. Seeking to leverage my expertise in information technologies to contribute to a dynamic and innovative team.
Overview
7
7
years of professional experience
Work History
Geek Squad Install Technician
Best Buy
06.2021 - 04.2024
- Installed and configured various electronic devices and systems, including home theater setups, smart home devices, and computer systems, for customers to ensure optimal performance and functionality
- Provided exceptional customer service by demonstrating product features and troubleshooting any issues during installations, ensuring customer satisfaction and retention
- Conducted thorough assessments of customers' existing setups and recommended appropriate solutions to enhance their technology experience
- Collaborated with team members to coordinate installation schedules and ensure timely completion of projects
- Maintained accurate records of products installed and services provided, including inventory management and equipment testing procedures.
- Troubleshot complex issues during installations, applying problem-solving skills for swift resolution.
Sales Supervisor
Best Buy
10.2019 - 06.2021
- Developed and implemented sales incentive programs to motivate team members and drive sales results
- Conducted regular performance reviews and set clear objectives to ensure team members were meeting expectations
- Was the go-to leader that would manage scheduling and labor
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Trained team members in successful strategies to meet operational and sales targets.
Lead Cashier
American Eagle Outfitters
10.2017 - 10.2019
- Assisted in scheduling and coordinating staff for optimal coverage during peak hours.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
High School Diploma -
Pennsylvania Cyber Charter School
Midland, PA06.2017
Skills
- Equipment Installation and Configuration
- Computer Networking
- Network setup
- Power BI
- Microsoft Office
- IT Troubleshooting
- Remote Programming
- Audio System Control
- Software Installation
- Diagnostics and troubleshooting
- Security Systems
- Telecommunications
Timeline
Geek Squad Install Technician
Best Buy
06.2021 - 04.2024
Sales Supervisor
Best Buy
10.2019 - 06.2021
Lead Cashier
American Eagle Outfitters
10.2017 - 10.2019
High School Diploma -
Pennsylvania Cyber Charter School