Jason Peter
Summary
Detail-oriented and skilled technician with multiple years of experience in installing and maintaining various systems and equipment. Proficient in diagnosing issues and ensuring installations are completed accurately and efficiently. Strong problem-solving and communication skills, with a proven track record of delivering high-quality service to clients. Adept at working independently or collaboratively in a team to meet project deadlines and exceed customer expectations. Seeking to leverage my expertise in information technologies to contribute to a dynamic and innovative team.
Overview
7
7
years of professional experience
Work History
Geek Squad Install Technician
Best Buy
01.2023 - 04.2024
· Installed and configured various electronic devices and systems, including home theater setups, smart home devices, and computer systems for customers to ensure optimal performance and functionality
· Provided exceptional customer service by demonstrating product features and troubleshooting any issues during installations, ensuring customer satisfaction and retention
· Conducted thorough assessments of customers' existing setups and recommended appropriate solutions to enhance their technology experience
· Collaborated with team members to coordinate installation schedules and ensure timely completion of projects
· Maintained accurate records of products installed and services provided, including inventory management and equipment testing procedures.
· Troubleshot complex issues during installations, applying problem-solving skills for swift resolution.
Sales Supervisor
Best Buy
06.2021 - 01.2023
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Effectively coached team members to reach weekly and monthly sales goals.
Inventory Specialist
Best Buy
04.2020 - 06.2021
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
Asset Protection
Best Buy
10.2019 - 04.2020
- Maintained accurate records of all asset protection activities, including investigations, audits, and incident reports for easy reference during external reviews or legal proceedings.
- Enhanced asset protection strategies by implementing effective training programs for team members.
- Reduced instances of theft by implementing effective asset protection strategies and tactics.
Security Guard
Omega Protective Services, LLC
03.2019 - 08.2019
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
Server
Siamsa Irish Pub
02.2019 - 07.2019
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Food Runner/Bar Back
Siamsa Irish Pub
08.2018 - 02.2019
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Lead Cashier
American Eagle Outfitters
01.2018 - 10.2018
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
Stock Associate
American Eagle Outfitters
10.2017 - 01.2018
- Streamlined order fulfillment processes, ensuring accurate picking and packing of items for shipment.
- Managed inventory storage in clean and organized fashion.
- Expedited incoming shipments by unloading trucks, verifying contents against invoices, and promptly stocking merchandise on shelves.
Education
High School Diploma -
Pennsylvania Cyber Charter School
Midland, PA06.2017
Skills
Equipment Installation and Configuration
Computer Networking
Network setup
Power BI
Microsoft Office
Microsoft Windows
Apple macOS
Apple iOS
IT Troubleshooting
Remote Programming
Audio System Control
Software Installation
Diagnostics and troubleshooting
Security Systems
Telecommunications
Timeline
Geek Squad Install Technician
Best Buy
01.2023 - 04.2024
Sales Supervisor
Best Buy
06.2021 - 01.2023
Inventory Specialist
Best Buy
04.2020 - 06.2021
Asset Protection
Best Buy
10.2019 - 04.2020
Security Guard
Omega Protective Services, LLC
03.2019 - 08.2019
Server
Siamsa Irish Pub
02.2019 - 07.2019
Food Runner/Bar Back
Siamsa Irish Pub
08.2018 - 02.2019
Lead Cashier
American Eagle Outfitters
01.2018 - 10.2018
Stock Associate
American Eagle Outfitters
10.2017 - 01.2018
High School Diploma -
Pennsylvania Cyber Charter School