Versatile and results-driven professional with a proven track record, excelling in customer service and problem-solving. Demonstrated ability to foster good relationships, enhancing skills and ensuring a productive work environment. Skilled in teamwork and prioritization, adept at learning new skills and applying a well rounded history of experience in different areas.
Overview
35
35
years of professional experience
Work History
Commercial Sales Manager
Oreilly Auto Pats
05.2022 - 12.2024
Built long-lasting professional relationships with clients through clear communication and excellent problem-solving skills.
Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
Provided exceptional customer service throughout the entire sales process, ensuring client satisfaction from initial contact through post-sale follow-up efforts.
Realtor
Real Broker, LLC
05.2020 - 05.2022
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Rehabilitation Unit Manager
Idaho Department of Juvenile Corrections
02.2004 - 10.2020
Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued treatment application.
Developed strong working relationships with families and community partners for cohesive treatment plan development and completion.
Promoted a culture of safety within the unit by enforcing strict adherence to protocols, guidelines, and procedures in dealing with everyday treatment needs.
Driver
Simplot Soil Builders
04.2000 - 04.2001
Achieved safe driving records by consistently following traffic rules and regulations.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained training and certifications for safe handling and transport of hazardous materials.
Truck Driver
Jardine Petroleum Services
06.1997 - 01.2000
Operated with safety and skill to avoid accidents and delays.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Maintained daily, legible DOT log book and submitted corresponding documents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Maintenance Technician
City of Rigby Idaho
02.1991 - 06.1997
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Operated heavy equipment to perform underground utility repairs, snow removal and street repair.
Construction Worker
Sam Perkins
01.1990 - 08.1993
General building construction laborer including concrete, plumbing, electrical and structural.
Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
Operated power equipment to move materials and promote job efficiency.
Education
No Degree - General Studies
Idaho State University
Pocatello, ID
Skills
Customer service
Written and verbal communication
Training and mentoring
Prioritization
Teamwork
Problem-solving
Attention to detail
Timeline
Commercial Sales Manager
Oreilly Auto Pats
05.2022 - 12.2024
Realtor
Real Broker, LLC
05.2020 - 05.2022
Rehabilitation Unit Manager
Idaho Department of Juvenile Corrections
02.2004 - 10.2020
Driver
Simplot Soil Builders
04.2000 - 04.2001
Truck Driver
Jardine Petroleum Services
06.1997 - 01.2000
Maintenance Technician
City of Rigby Idaho
02.1991 - 06.1997
Construction Worker
Sam Perkins
01.1990 - 08.1993
No Degree - General Studies
Idaho State University
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