JASON SALDANA LIMA
New York,NY
Summary
Motivated and dependable professional with strong customer service, communication, and problem-solving skills. Experienced in fast-paced service environments and academic tutoring, with a proven ability to explain complex concepts clearly, support student learning and communicate with parents. Known for reliability, teamwork, and maintaining a positive experience for customers and students alike. Seeking opportunities to contribute strong interpersonal skills, attention to detail, and a strong work ethic to a growing organization.
Overview
6
6
years of professional experience
Work History
Quick Service Food Server
Eataly
New York
05.2024 - Current
- Provided excellent customer service by greeting customers, taking orders, and answering questions.
- Relayed orders to kitchen staff, ensuring timely and accurate service to enhance customer experience.
- Checked in with customers to assess meal satisfaction, quickly resolving any issues to maintain high service standards.
- Collaborated with team members to maintain efficient service during peak hours.
- Established productive working relationships with co-workers through open communication, collaboration and team work.
- Partnered effectively with diverse coworkers to achieve service goals and address product-related concerns.
- Performed opening and closing duties including setting up equipment and cleaning work areas.
Mathematics Tutor (Middle School Students)
Brooklyn
01.2023 - 05.2024
- Facilitated one-on-one tutoring sessions to deepen student understanding of mathematical concepts and improve problem-solving skills.
- Provided one-on-one tutoring in middle school mathematics including fractions, decimals, and pre-algebra.
- Explained mathematical concepts using clear, step-by-step methods to promote comprehension and retention.
- Helped students complete homework and prepare for tests.
- Encouraged confidence in math through patience and positive reinforcement.
- Collaborated with parents and teachers to determine student needs, develop tutoring plans, and assess student progress.
- Worked with parents to update on student progress and address any challenges, fostering a supportive learning environment.
- Established strong relationships with parents through regular communication about their child's progress.
- Facilitated connections between families and relevant school resources to support student needs.
Cashier
Brooklyn Fare
Brooklyn
03.2020 - 04.2021
- Provided friendly and efficient checkout service to customers.
- Informed customers about promotions and store offerings.
- Maintained organized and well-stocked checkout areas.
- Cross-trained to assist in multiple store departments.
Education
Bachelor of Arts (B.A.) - Psychology
Brooklyn College
Brooklyn06-2024
Skills
- Proficient in English and Spanish
- Bilingual communication
Timeline
Quick Service Food Server
Eataly
05.2024 - Current
Mathematics Tutor (Middle School Students)
01.2023 - 05.2024
Cashier
Brooklyn Fare
03.2020 - 04.2021
Bachelor of Arts (B.A.) - Psychology
Brooklyn College