Richard Torres
Clermont,FL
Summary
Professional food service expert with strong focus on customer satisfaction and efficiency. Demonstrates reliability, adaptability, and collaborative approach in fast-paced environments. Skilled in order processing, food preparation, and sanitation standards. Known for excellent communication and problem-solving abilities, driving positive results and team success.
Overview
15
15
years of professional experience
Work History
Quick Service Food Server
Universal Studios
Orlando, FL
03.2022 - 06.2026
- Collaborated with team members to streamline food service operations, improving speed of service during peak hours.
- Trained new staff on menu offerings, service standards, and operational procedures to enhance team performance.
- Maintained cleanliness and organization of dining areas, adhering to health and safety regulations consistently.
- Managed cash register transactions with accuracy, handling payments efficiently and reconciling end-of-shift reports.
Quick Service Food and Beverage Hostess
WALT DISNEY WORLD RESORTS IN ORLANDO
Orlando, FL
11.2018 - 02.2022
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Promoted business loyalty by fostering positive customer relationships.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
Car Detailer
DriveTime
Sanford, FL
01.2018 - 12.2018
- Vacuumed interiors of vehicles to remove dirt and debris.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Washed, waxed and buffed vehicle bodies for professional shine.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
Standardized Patient
Escuela de medicina San Juan Bautista
Caguas, PR
04.2011 - 12.2017
- Assist primary physician in procedures and protocols.
- Coordinator associate- evaluating and testing the students.
- Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Education
Associate - Personal trainer
Universidad Del Turabo
Gurabo, PR05-2017
Skills
- Bilingual (spanish and english)
- Decision Making Clear Communication Highly Organized Front- and Back-of-House Coordination Time Management and Prioritization Flexible and Adaptable Bilingual
- Strong multitasking
- Excellent customer service
- Reliability and punctuality
Timeline
Quick Service Food Server
Universal Studios
03.2022 - 06.2026
Quick Service Food and Beverage Hostess
WALT DISNEY WORLD RESORTS IN ORLANDO
11.2018 - 02.2022
Car Detailer
DriveTime
01.2018 - 12.2018
Standardized Patient
Escuela de medicina San Juan Bautista
04.2011 - 12.2017
Associate - Personal trainer
Universidad Del Turabo