Jason Stricker
New Braunfels,TX
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Server
Bootleggers
08.2022 - 04.2023
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Cultivated warm relationships with regular customers.
Intern
National Parks Service
08.2021 - 05.2022
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Created and managed project plans, timelines and budgets.
- Conducted regular reviews of operations and identified areas for improvement.
- Collaborated with senior management on new initiatives to build confidence.
Campaign Intern
Daryl Eddidngs
05.2021 - 08.2021
- Created customized marketing materials to increase candidate awareness.
- Brought in new volunteers through word-of-mouth outreach and grassroots campaigns.
- Developed questionnaires and facilitated focus group discussions.
- Assembled reports and presentations to share insights and recommendations with stakeholders.
- Used various market research tools and techniques to gather, analyze and interpret data.
Server
Mcadoos Seafood
04.2015 - 07.2021
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased sales significantly by upselling higher-end products to customers.
- Answered customers' questions, recommended items, and recorded order information.
Education
Associate Of Political Science - National Defense
Texas State University
San Marcos, TXSkills
- Table Monitoring and Turnover
- Adaptable and Flexible
- Waiting Tables
- Item Promotion
- Table Bussing
- Dining Area Maintenance
- High-Volume Dining
- Server Training
Timeline
Server
Bootleggers
08.2022 - 04.2023
Intern
National Parks Service
08.2021 - 05.2022
Campaign Intern
Daryl Eddidngs
05.2021 - 08.2021
Server
Mcadoos Seafood
04.2015 - 07.2021
Associate Of Political Science - National Defense
Texas State University
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