Jason Sue
‘Aiea,HI
Summary
Proven leader with extensive experience at T-Mobile, adept in driving sales leadership and fostering customer engagement. Excelled in performance monitoring and relationship building, achieving notable sales goals. Skilled in leveraging promotional planning and excellent people skills to surpass financial targets and enhance team productivity.
Overview
15
15
years of professional experience
Work History
Retail Store Manager
T-Mobile
Multiple Locations On Oahu, HI
10.2019 - Current
- Meet or exceed sales goals for the store.
- Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
- Deliver financial results based on key performance indicators.
- Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team.
- Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the store’s assets.
- Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives.
Retail Associate Manager
T-Mobile
Multiple Locations On Oahu, HI
01.2015 - 09.2020
- Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Manage discounting and credits.
- Lead by example, staying up to date on the latest products, services, training and leadership best practices to remain an expert resource to the team.
- Interact directly with Mobile Experts to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time.
- Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. Keep visual displays and devices current.
- Assist in the execution of Retail Methods & Procedures.
- Ensure team knowledge of store systems. Ensure that teams are knowledgeable about corporate and store communications.
Retail Sales Associate
T-Mobile
Waipahu, Hawaii
03.2011 - 12.2014
- Analyzed customers' needs and provide sales solutions.
- Identify and customize the whole package of wireless/voice/data products and services.
- Selling and serving to our customers, while providing a best in class customer experience and building loyalty.
- Sales Skills In New Customer Acquisition, Including Results-Oriented Drive And Confidence For Success
- Consistently trained on T-Mobile experiences, new skills and processes, knowledge of systems, new products and reference resources
Education
High School Diploma -
James Logan High School
Union City, CA06-2001
Skills
- Performance monitoring
- Promotional planning
- Sales leadership
- Budget administration
- Dependable and reliable
- Upselling
- Sales expertise
- Excellent people skills
- Product promotions
- Customer service
- Order processing
- Contact follow-up
- Customer engagement
- Lead database management
- B2B sales and customer service
- Relationship building
Timeline
Retail Store Manager
T-Mobile
10.2019 - Current
Retail Associate Manager
T-Mobile
01.2015 - 09.2020
Retail Sales Associate
T-Mobile
03.2011 - 12.2014
High School Diploma -
James Logan High School