Self motivated professional with over 20 years experience across a broad scope of industries: Claim adjusting, professional witness, appraiser and risk mitigation for large insurance carriers, real estate sales, mortgage financing, residential and commercial construction. Excellent work ethic and professional integrity
Overview
1
1
Certification
27
27
years of professional experience
Work History
Owner
Elite Claims adjusting and appraisal services, LLC.
03.2018 - Current
Established insurance adjusting company providing appraisal and umpire duties; inspected residential, manufactured homes, commercial properties, and large loss liability claims. Conducted field work on wind and hail storm damage, distinguished flood vs windstorm damage causation, and assisted fellow adjusters with inspection processes. Researched fraud and abuse in residential, commercial, and personal injury claims. Utilized claims software including Symbility, Xactimate, Xactanalysis, HOVER, and ITEL to deliver adjusting services to carriers such as Tower Hill, Citizens, Universal North America, St. Johns, and Siebels.
Completed assignments for various natural disasters, responding to catastrophic events and ensuring timely claims processing.
Conducted inspections for Hurricane Helene/Milton (Category 4) along west coast of Florida; managed residential and commercial claims, created estimates, handled reports, and documented findings with photos. Addressed flood claims linked to the storm. Appraisal services currently in process for storm related claim disputes.
9/21-10/21 - Hurricane IDA utilizing Symbility and Xactimate. Category 5 damages responsible for analyzing and estimating damages to high net worth properties with many estimates being 1mm plus.
9/17 - 1/18 - Hurricane Irma. Field adjusting for residential and small commercial properties.
9/18-10/18 - Hurricane Florence field adjuster for residential, commercial and manufactured homes. Distinguished the cause of loss between flood and windstorm damage, documented the damage, and submitted a report with estimates and photo documentation.
5/18-7/18 - Toronto, ON windstorm deployment. Field adjuster for residential and commercial property damaged by wind and hail. Junior team lead while on deployment.
Owner
Retro Roofing LLC
10.2022 - 09.2024
Established roofing company to address increased demand following extensive damage from Hurricane Ian along Florida coastline. Provided expert analysis for claim disputes for repairability versus full replacement of roofs where damages were caused by Hurricane Ian.
Oversaw a team of adjusters to ensure efficient claims processing.
Managed daily operations of adjusting and appraisal services for clients.
Developed and maintained client relationships to ensure satisfaction and retention.
Provided roofing services across various materials and styles with shingles, metal, stone coated steel, TPO, modified bitumen, concrete tile and high solid coatings as the primary sourced materials.
Owner
Tampa Construction, Inc.
01.2008 - 01.2017
Residential and small commercial building contractor. Analyzed damages, causation, and repair/replacement costs on foreclosed properties for insurers and mortgage companies. Reviewed litigation cases with attorney representation for mortgage lenders and insurance companies. Worked directly with homeowners, lenders and insurance companies. Executed trade work and managed projects to ensure timely completion and quality standards.
Managed claims adjusting processes for diverse client needs and situations.
Oversaw appraisal services ensuring accurate property assessments and valuations.
Developed relationships with clients, insurance companies, and industry professionals.
Licensed Mortgage Banker
Fair Lending Financial Services
07.1999 - 10.2008
Handled all facets of mortgage lending for the correspondent lending business. Originated, processed, closed, and warehoused residential loan applications. Combined professional services with real estate licensing. Managed sales team of 15, achieving annual sales volume exceeding 40 million with personal production of 17 million.
Guided clients through the mortgage process and explained loan options.
Evaluated mortgage applications to determine eligibility and risk factors.
Collaborated with underwriters to ensure compliance with lending regulations.
Education
Some College (No Degree) -
United States Navy
Skills
Microsoft Office; word, excel, outlook, xactimate (jasoncrestviewflcloud), filetrac, xactanalysis, symbility (291-591-740), claims connect, guidewire