Summary
Overview
Work History
Education
Skills
Awards
COURSES
Timeline
Generic

JASON TROUPE

Merchantville

Summary

Dynamic and results-driven Multi-Unit district leader with over 20 years of experience in the restaurant industry. Proven track record of driving operational excellence, increasing revenue, and enhancing customer satisfaction across multiple locations. Expert in strategic planning, team development, and process optimization, adept at managing diverse teams and implementing best practices to achieve business goals.

Experienced with multi-site management, team leadership, and operational optimization. Utilizes strategic planning to drive efficiency and enhance customer satisfaction. Track record of fostering team collaboration and achieving business goals.

Overview

12
12
years of professional experience

Work History

District Manager

NE Donut Shops
04.2025 - Current
  • Oversee the operations of 6 restaurant locations, ensuring consistent delivery of high quality service and adherence to company standards.
  • Utilize data-driven insights to analyze performance metrics, streamline operations, and enhance the guest experience.
  • Performance improvement plans for developing team
  • Conduct regular site visits to evaluate performance, identify areas for improvement, and insure compliance with health and safety regulations.
  • Lead and develop a team of 6 restaurant managers fostering a culture of accountability, motivation, and professional growth.

District Manager/Regional DO

&pizza
05.2022 - 09.2024
  • Oversee the operations of 7 restaurant locations, ensuring consistent delivery of high quality service and adherence to company standards.
  • Utilize data-driven insights to analyze performance metrics, streamline operations, and enhance the guest experience.
  • Performance improvement plans for developing team
  • Implement strategic initiatives to increase sales by 10% and improve profitability by 15% year-over-year.
  • Conduct regular site visits to evaluate performance, identify areas for improvement, and insure compliance with health and safety regulations.
  • HR related investigations with assistance from HR
  • Lead and develop a team of 7 restaurant managers, including 1 multi unit, fostering a culture of accountability, motivation, and professional growth.

General manager

&pizza
07.2019 - 05.2022
  • Managed daily operations of multiple high-volume stores in various markets, consistently exceeding sales targets.
  • Led teams of 20 + employees, fostering a collaborative environment that increased staff productivity.
  • Promoted the business through participation in and sponsorship of community events.
  • Led multiple new restaurant openings in NJ + PA as the general manager.
  • Coordinated with various departments to ensure smooth rollout of new point-of-sale systems, online ordering systems and scheduling platforms.

General Manager

Bertucci's
03.2013 - 07.2019
  • Supervised a team of 50 + employees, increasing store sales by 12% through effective leadership and sales building strategies.
  • Tripled delivery sales in 2 years achieving 10k/month multiple times by securing corporate accounts
  • Strategically developed effective marketing plans to increase sales and profits while managing costs.
  • Developed, Implemented, and managed business plans to promote profitable food and beverage sales.

Education

Business administration

Rutger University
Camden, NJ

Skills

  • Strategic planning
  • Sales growth
  • Operations management
  • Multi Unit
  • Inventory management
  • Team Leadership
  • Training and Development
  • New Store Opening
  • Rules Oriented
  • Recruiting and hiring
  • Leadership skills
  • Customer service

Awards

Loyalty program award Achieved the highest guest loyalty percentage in the fleet, Store Operation Excellence Award Recognized for outstanding management contributing to a 10% increase in sales and guest transaction

COURSES

Servsafe manager + Proctor Completed servsafe manager course and proctored for managers and leaders in my market.

Timeline

District Manager

NE Donut Shops
04.2025 - Current

District Manager/Regional DO

&pizza
05.2022 - 09.2024

General manager

&pizza
07.2019 - 05.2022

General Manager

Bertucci's
03.2013 - 07.2019

Business administration

Rutger University

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