Jason Williams
Clinton,SC
Summary
Just re-located to Clinton, SC from FL to begin a new life with my wife and daughter. We bought a house right down the road, on Mixon Dr.
Wish to seek and maintain full or part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills, and the chance to grow together.
Overview
19
19
years of professional experience
Work History
Dispatch Supervisor
Pinellas Auto Service
Clearwater, FL
08.2020 - Current
- Directed dispatching, routing, and tracking of 35 fleet vehicles
- Supervised team of 55 employees and provided training focused on maximizing overall performance
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals
- Maintained meticulous employee records to accurately track attendance and productivity
- Closely monitored dispatch board to triage and prioritize over 130 daily calls
- Analyzed customer feedback and provided solutions to improve customer service.
Small Business Owner
Possum Marine Inc
Largo, FL
03.2008 - 08.2016
- Promoted business via social media to generate leads and maximize brand identity
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices
- Researched trends and current innovations to determine competition and develop competitive pricing points
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients
- Interviewed and hired ideal candidates to assist with logistics and tasks of business
- Negotiated price and service with customers and vendors to decrease expenses and increase profit
- Tracked trends and suggested enhancements to both challenge and refine company’s product offerings.
Warehouse Supervisor
Great Bay Distributors
St. Petersburg, FL
05.2005 - 02.2008
- Supervised shipping and receiving, distribution and workplace safety
- Supervised warehouse operations by managing employees during shifts
- Strategic Planning - Health, Safety and Sustainable Development
- Completed daily operations on time and maintained high standards of accuracy
- Operated warehouse material handling equipment correctly to move loads
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies
- Supervised shipping and handling operations
- Maintained high levels of accuracy in daily operations.
Education
High School Diploma -
St Petersburg High School
St Petersburg, FLNo Degree - Criminal Justice
Florida State University
Tallahassee, FLSkills
- Attendance Documentation
- Commercial Awareness
- Communication and Presentation
- Develop Policies
- Office Systems Management
- Hiring and Onboarding
- Performance Optimization Strategies
- Operations Management
- Administering Social Media Accounts
- Problem Solving
- Sales Oversight
- Leadership and Staff Management
Timeline
Dispatch Supervisor
Pinellas Auto Service
08.2020 - Current
Small Business Owner
Possum Marine Inc
03.2008 - 08.2016
Warehouse Supervisor
Great Bay Distributors
05.2005 - 02.2008
High School Diploma -
St Petersburg High School
No Degree - Criminal Justice
Florida State University