Overview
Work History
Education
Timeline
Generic

Jason Winckler

Gilbert,AZ

Overview

11
11
years of professional experience

Work History

Server Trainer

Charleston's Restaurant
05.2016 - 08.2020
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.

Corporate Trainer

On The Border Restaurant
06.2012 - 04.2016
  • Collaborated with management to identify company training needs and scheduling.
  • Monitored employee progress and gave feedback to management and additional training requirements.
  • Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
  • Created training programs and instructional materials to further educate personnel.
  • Opened 3 restaurants while part of the corporate team. Locations in AZ, TX, and CA

Assistant Manager

On The Border Catering
09.2020 - 07.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Server

BJ's Restaurant & Brewhouse
08.2022 - 06.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

Associate of Arts - Communications

South Mountain Community College
Phoenix, AZ
06.1995

Timeline

Server

BJ's Restaurant & Brewhouse
08.2022 - 06.2023

Assistant Manager

On The Border Catering
09.2020 - 07.2022

Server Trainer

Charleston's Restaurant
05.2016 - 08.2020

Corporate Trainer

On The Border Restaurant
06.2012 - 04.2016

Associate of Arts - Communications

South Mountain Community College
Jason Winckler