Jason Winckler
Gilbert,AZ
Overview
11
11
years of professional experience
Work History
Server Trainer
Charleston's Restaurant
Phoenix, AZ
05.2016 - 08.2020
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
Corporate Trainer
On The Border Restaurant
Ahwatukee, AZ
06.2012 - 04.2016
- Collaborated with management to identify company training needs and scheduling.
- Monitored employee progress and gave feedback to management and additional training requirements.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Created training programs and instructional materials to further educate personnel.
- Opened 3 restaurants while part of the corporate team. Locations in AZ, TX, and CA
Assistant Manager
On The Border Catering
Phoenix, AZ
09.2020 - 07.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Server
BJ's Restaurant & Brewhouse
Mesa, AZ
08.2022 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Associate of Arts - Communications
South Mountain Community College
Phoenix, AZ06.1995
Timeline
Server
BJ's Restaurant & Brewhouse
08.2022 - 06.2023
Assistant Manager
On The Border Catering
09.2020 - 07.2022
Server Trainer
Charleston's Restaurant
05.2016 - 08.2020
Corporate Trainer
On The Border Restaurant
06.2012 - 04.2016
Associate of Arts - Communications
South Mountain Community College