Jason Winckler
Gilbert,AZ
Overview
11
11
years of professional experience
Work History
Server Trainer
Charleston's Restaurant
05.2016 - 08.2020
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
Corporate Trainer
On The Border Restaurant
06.2012 - 04.2016
- Collaborated with management to identify company training needs and scheduling.
- Monitored employee progress and gave feedback to management and additional training requirements.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Created training programs and instructional materials to further educate personnel.
- Opened 3 restaurants while part of the corporate team. Locations in AZ, TX, and CA
Assistant Manager
On The Border Catering
09.2020 - 07.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Server
BJ's Restaurant & Brewhouse
08.2022 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Associate of Arts - Communications
South Mountain Community College
Phoenix, AZ06.1995
Timeline
Server
BJ's Restaurant & Brewhouse
08.2022 - 06.2023
Assistant Manager
On The Border Catering
09.2020 - 07.2022
Server Trainer
Charleston's Restaurant
05.2016 - 08.2020
Corporate Trainer
On The Border Restaurant
06.2012 - 04.2016
Associate of Arts - Communications
South Mountain Community College
Similar Profiles
Ryann BeattRyann Beatt
Server/Host/Administrative Assistant at Charleston's RestaurantServer/Host/Administrative Assistant at Charleston's Restaurant
Douglas (DJ) RitchisonDouglas (DJ) Ritchison
Server at Charleston's RestaurantServer at Charleston's Restaurant
Kristen RobertsKristen Roberts
Server at Charleston's RestaurantServer at Charleston's Restaurant
Morgan HallMorgan Hall
Head Hostess at Charleston's RestaurantHead Hostess at Charleston's Restaurant
Jennifer TabishJennifer Tabish
Warranty/Service Coordinator at CALIFORNIA POOLS AND LANDSCAPINGWarranty/Service Coordinator at CALIFORNIA POOLS AND LANDSCAPING