Summary
Overview
Work History
Skills
Timeline
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Kelsey Schafer

Grand Prairie,TX

Summary

Competent Server Trainer offering years of food service experience different types of restaurants. Quick learner with good multitasking skills and exceptional work ethic. Delivers training on discussing menu items in detail, providing targeted suggestions and finishing dishes for new employee development. Always looking for an opportunity to progress.

Overview

16
16
years of professional experience

Work History

Server Trainer

Jake's Burgers And Beer
Grand Prairie, TX
07.2020 - 07.2022
  • Provided continuous evaluation and feedback to server employees.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Discussed proper procedures for requesting identification and provided practice opportunities to trainees.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Nanny

Care
The Colony, TX
07.2011 - 01.2021
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Played games, worked on puzzles and read books to young children.
  • Promoted language development skills through reading and storytelling.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Built positive and nurturing environments to support child social and emotional growth.

Manager

Firehouse Subs
Allen, TX
03.2017 - 03.2020
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Onboarded new employees with training and new hire documentation.
  • Maintained professional, organized and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.

Crew Member

Shipley's Donuts
Carrollton, TX
03.2015 - 12.2015
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained new team members on procedures, customer service and sales techniques.

Sales Representative

Yankee Candle
Frisco, TX
09.2014 - 03.2015
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Determined problem areas and resolved issues related to profitability and business objective achievement.

Skills

    Food and beverage pairings

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Timeline

Server Trainer

Jake's Burgers And Beer
07.2020 - 07.2022

Manager

Firehouse Subs
03.2017 - 03.2020

Crew Member

Shipley's Donuts
03.2015 - 12.2015

Sales Representative

Yankee Candle
09.2014 - 03.2015

Nanny

Care
07.2011 - 01.2021
Kelsey Schafer