Jason John Smith
Pawleys Island,SC
Summary
Intelligent management professional with exceptional knowledge of venues, tourist attractions, dining, and entertainment offerings. Extensive background in campground management positions for high-end resorts. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Manager
Blue Metric Group
Shreveport, LA
07.2024 - Current
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Trained, coached and mentored staff to support smooth adoption of new campground ownership.
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
- Established and upheld high standards, promoting great customer service and assistance to guests.
General Manager
Roam America: Horseshoe Bend
Page, AZ
05.2024 - 06.2024
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Resort Manager
Sun Communities
Fort Myers, FL
02.2023 - 04.2024
- Managed Sun Retreats Fort Myers Beach
- Oversaw the rebuilding of the resort after Hurricane Ian
- Oversaw contractors working throughout the park and worked closely with the project manager and my Regional Vice President
- Managed new home sales within the resort.
- Established and upheld high standards, promoting great customer service and assistance to guests.
General Manager
Northgate Resorts
Quarryville, PA
07.2022 - 02.2023
- Effectively managed their Memphis and Quarryville Locations
- Received the Jellystone Pinnacle Award at the Quarryville Location
- Managed budget implementations, employee reviews, training, schedules.
- Worked closely with the Regional Manager to identify projects and complete the projects in a timely manner
- Took over control of the administrative duties when the administrative manager quit unexpectedly.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Developed and implemented strategies to increase sales and profitability.
Agricultural Mechanics and FFA Advisor
Rock Hill Applied Technology Center
Rock Hill, SC
10.2019 - 07.2022
- Taught classes in agricultural science, small engine repair, and equipment operation and maintenance
- Facilitated and implemented growth to rebuild the school’s FFA Chapter
- Brought in various donations to the school, from companies such as Milwaukee, Harbor Freight, and Yamaha Marine.
- Collected and evaluated data to determine community program needs.
Resort Manager
Monticello Jellystone
Monticello, IA
04.2007 - 05.2021
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Evaluated and promptly resolved lodging facility operational issues.
- Solicited and reviewed guest feedback and promptly resolved complaints.
- Oversaw day-to-day operations of 268 campsites.
- Graduated from the Jellystone CAMP Manager Training Course.
0311 Infantry Rifleman
USMC Reserves
Des Moines, IA
03.2014 - 01.2020
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Led fire teams during battle drills and training exercises.
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
Education
Master of Science - Agricultural and Life Science Education
Iowa State University
Ames, IABachelor of Science - Agricultural and Life Science Education
Iowa State University
Ames, IASkills
- Expense Management
- Hospitality Management
- Train Staff
- Employee Performance Evaluations
- Budget Implementation
- Customer Service Best Practices
- Project Management
- Customer Relationship Management
Accomplishments
- Eagle Scout with Bronze Palm
- American FFA Degree
Certification
OSHA 10 General industry OSHA 10 Agriculture OSHA Forklift Certification Class B CDL with Passenger and School bus endorsement.
Timeline
General Manager
Blue Metric Group
07.2024 - Current
General Manager
Roam America: Horseshoe Bend
05.2024 - 06.2024
Resort Manager
Sun Communities
02.2023 - 04.2024
General Manager
Northgate Resorts
07.2022 - 02.2023
Agricultural Mechanics and FFA Advisor
Rock Hill Applied Technology Center
10.2019 - 07.2022
0311 Infantry Rifleman
USMC Reserves
03.2014 - 01.2020
Resort Manager
Monticello Jellystone
04.2007 - 05.2021
Master of Science - Agricultural and Life Science Education
Iowa State University
Bachelor of Science - Agricultural and Life Science Education
Iowa State University
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