Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jason Velez

Brooklyn,New York

Summary

Dynamic Sr. Workplace Coordinator with a proven track record at MongoDB, enhancing employee engagement and streamlining operations. Expert in vendor management and event planning, evidenced by facilities upkeep and improved community relations. Skilled in G-Suite and workplace communication, adept at fostering team collaboration and customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sr. Workplace Coordinator

MongoDB
03.2020 - Current
  • Managed and coordinated facilities maintenance and repair projects by building relationships with vendors and building management to support timely and cost-effective services.
  • Coordinated Workplace events both on and offsite for up to 400+ employees. This entailed management of all logistics and internal communications with appropriate vendors and internal business partners, effectively increasing employee engagement and a renewed sense of culture in a post-pandemic office.
  • Cultivated a relationship with lunch service provider Fooda, turning around a subpar consumer experience by having the vendor implement a hybrid lunch program and address restaurant partner shortfalls, inefficiencies, and office sustainability needs. This led to increased service efficiency, better food quality, and reduced negative employee feedback.
  • Spearheaded volunteer events that positively impacted local communities while showcasing the company's commitment to social responsibility.
  • Assisted and trained Workplace Coordinator on tasks and projects related to office access, mail/package sorting, events, and overall reception coverage.

Workplace Coordinator

MongoDB
01.2019 - 03.2020
  • Enhanced customer satisfaction by responding promptly to Workplace office access and event inquiries, addressing concerns professionally through the Jira ticketing system, Slack Instant Messenger, and email.
  • Managed and updated workstation data in Google Sheets and Envoy Workplace web platform. A process that assisted the seating arrangement needs of business units for inter-organizational and team collaboration.
  • Created a bi-weekly newsletter via email to notify employees of facility repairs, improvements, and office and building events.


Education

Associate of Science - Business Management & Economics

SUNY Empire State University
Saratoga Springs, NY
12.2018

Skills

  • PC Proficiency
  • Systems/Applications: C-Cure, Jira, G-Suite, Slack, Microsoft Office
  • Vendor Oversight & Management
  • Workflow Processes
  • Inquiry Requests
  • Workplace Communications and Media
  • Events Planning & Logistical Management
  • Correspondence and Office Documents

Certification

  • CompTIA I.T. Fundamentals, CompTIA - Certified February 2023


  • New York City College of Technology: CUNY Division of Continuing Education, COMPUTER REPAIR A+ CERTIFICATION EXAM PREP (Certificate of Completion)

Timeline

Sr. Workplace Coordinator

MongoDB
03.2020 - Current

Workplace Coordinator

MongoDB
01.2019 - 03.2020

Associate of Science - Business Management & Economics

SUNY Empire State University

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