Jasper Valery
Bowling Green,KY
Summary
Dynamic professional with extensive experience at JC Penney and Dunham's Sports, excelling in point-of-sale operations and customer service. Proven ability in complex problem-solving and time management, enhancing team performance through effective training. Skilled in inventory management and compliance with safety standards, ensuring operational efficiency and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Associate
Dunham's Sports
09.2024 - Current
- Managed high-volume point-of-sale operations, ensuring accurate transactions and proactively resolving technical issues.
- Executed inventory management processes including stock recovery, organization, and loss prevention.
- Contributed to team development by training new hires on store policies, systems, phone etiquette, and customer service standards.
Associate
JC Penney Stores
09.2023 - Current
- Maintained store reliability by performing minor maintenance and repairs (e.g., installing fixtures, maintaining equipment).
- Ensured compliance with OSHA standards for sanitation and chemical handling.
- Contributed to team development by training new hires on store policies, daily procedure, and safety.
Freelancer
Self Employed Web
01.2016 - Current
- Analyzed user feedback to gather input and identify areas required for improvement.
- Strengthened client relationships with consistent communication and timely project updates.
- Developed brand identities for clients, creating organized digital style guides to ensure visual consistency and consumer recognition and appeal.
Associate
Sbarro LLC
09.2023 - 09.2024
- Operated point-of-sale systems, managing transactions and addressing customer inquiries to ensure service efficiency.
- Prepared food and conducted inventory management by following standardized recipes, ensuring consistent product quality.
- Ensured compliance with all OSHA and health code standards for sanitation and food handling.
Associate
Dollar General Market
09.2022 - 09.2023
- Delivered efficient and exceptional customer service at point-of-sale, proactively resolving complaints.
- Built customer and coworker rapport to ensure a positive store experience and enhance satisfaction.
- Managed inventory through stocking, organization, and monitoring to support store operations.
Machine Operator
Holley Performance Products Inc.
08.2021 - 08.2022
- Operated heavy industrial machinery, adhering to precise technical specifications and OSHA safety protocols.
- Demonstrated problem-solving and interpersonal skills by initiating emergency first-aid for a workplace injury and promptly alerted management, following all safety protocols.
- Interpreted detailed instructions to accurately cut and prepare components, ensuring full compliance with quality and measurement standards.
Education
Bachelor of Arts - Visual Arts
Western Kentucky University
Bowling Green, Kentucky, KY12-2021
Skills
- Time management
- Complex Problem-solving
- Task prioritization
- Computer skills
- Attention to detail
- Customer service
- Microsoft Office proficiency
- Workplace safety
- Record and file management
- Issue resolution
- Point of sale operation
- Multitasking
Languages
Japanese
Limited Working
Timeline
Associate
Dunham's Sports
09.2024 - Current
Associate
JC Penney Stores
09.2023 - Current
Associate
Sbarro LLC
09.2023 - 09.2024
Associate
Dollar General Market
09.2022 - 09.2023
Machine Operator
Holley Performance Products Inc.
08.2021 - 08.2022
Freelancer
Self Employed Web
01.2016 - Current
Bachelor of Arts - Visual Arts
Western Kentucky University