Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
ADDITIONAL EXPERIENCE
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Jaspreet Klair

Bronx

Summary

Dedicated healthcare support professional with over five years of experience in diverse hospital and clinical settings. Expertise in utilizing Athena EHR, managing patient intake, and ensuring accurate medical documentation while assisting clinical teams in fast-paced environments. Certified in BLS and CPR, demonstrating a strong commitment to HIPAA compliance and compassionate patient care. Proven ability to enhance operational efficiency while prioritizing patient needs and fostering a supportive healthcare atmosphere.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Summit Health
06.2025 - Current
  • Greet, register, and check in patients, verifying insurance coverage and processing co-pays in Athena EHR.
  • Schedule, confirm, and reschedule appointments while coordinating referrals and pre-authorizations.
  • Answer multi-line phone system, routing calls appropriately and addressing patient concerns.
  • Maintain HIPAA compliance while collaborating with medical staff to ensure efficient patient flow.
  • Support providers with documentation, patient forms, and administrative tasks to improve clinic operations.

Front Desk Operations Clerk

UCSF Bakar Fitness Center
05.2023 - 06.2024
  • Scheduled member services including health assessments, personal training, and wellness programs, many serving outpatient hospital patients and older adults in rehab programs.
  • Checked in patients and members, processed payments, and managed appointment scheduling systems.
  • Answered high-volume phone calls and provided accurate information about services.
  • Collaborated with healthcare staff and fitness professionals to support rehabilitation and recovery plans.
  • Ensured facility compliance with health and safety standards, maintaining a clean and safe environment.

Receptionist

Washington Hospital
06.2018 - 06.2024
  • Registered patients and verified insurance in Athena EHR, ensuring accurate intake records.
  • Directed patients and visitors to hospital departments, supporting smooth navigation.
  • Assisted patients with mobility aids and transfers for safe, comfortable movement.
  • Maintained lobby readiness for emergencies and coordinated with clinical staff.
  • Collaborated with nurses and administrators to optimize workflow and reduce wait times.

Birthing Center Assistant

Washington Hospital
06.2018 - 06.2024
  • Supported nurses and physicians by managing patient charts, EHR updates, and lab transfers.
  • Responded to up to 40 daily patient requests, providing supplies and comfort items to mothers and newborns.
  • Prepared discharge “take-home” packs to assist families with post-hospital recovery.
  • Retrieved medical supplies and assisted pediatric staff with daily needs.
  • Maintained cleanliness and readiness of birthing suites to meet hospital safety standards.

Education

Associate of Applied Science - Nuclear Medicine

Bronx Community College
Bronx, NY

Bachelor of Science - Kinesiology

Concordia University Chicago
Chicago, IL
01-2025

Skills

  • Athena Electronic Health Records (EHR)
  • Patient Intake & Registration
  • HIPAA Compliance
  • Clinical record keeping
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology
  • Insurance verification
  • Workflow Optimization
  • Effective patient communication
  • Skilled in resolving conflicts

Certification

  • Basic Life Support (BLS), American Heart Association – 2023
  • CPR & First Aid, American Red Cross – 2023

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Medical Receptionist

Summit Health
06.2025 - Current

Front Desk Operations Clerk

UCSF Bakar Fitness Center
05.2023 - 06.2024

Receptionist

Washington Hospital
06.2018 - 06.2024

Birthing Center Assistant

Washington Hospital
06.2018 - 06.2024

Associate of Applied Science - Nuclear Medicine

Bronx Community College

Bachelor of Science - Kinesiology

Concordia University Chicago

ADDITIONAL EXPERIENCE

Community Office Manager | University of San Francisco – San Francisco, CA

Aug 2022 – Aug 2023

  • Managed scheduling and administrative operations for ~500 residents.
  • Served as first point of contact for residents, first responders, and law enforcement.
  • Supervised and trained community assistants, leading staff meetings and enforcing policy compliance.

Assistant Manager | 7-Eleven – Milpitas, CA

Jul 2018 – Aug 2022

  • Supervised daily store operations including cash handling and inventory control.
  • Trained and managed team members to ensure efficient workflows.
  • Resolved customer issues with professionalism, maintaining positive experiences.

Store Associate | In-N-Out – Fremont, CA

Sep 2019 – April 2020

  • Delivered fast, friendly service while preparing food to company quality standards.
  • Operated point-of-sale systems accurately in a high-volume environment.
  • Collaborated with team members to maintain smooth operations during peak hours.