Professional Summary
Overview
Work History
Education
Skills
Timeline

Jassmon Briggs

AT&T
Plano,TX
6
years of professional experience

Dynamic sales professional with a proven track record at AT&T, excelling in customer service and relationship building. Adept at utilizing CRM software to enhance workflow efficiency while consistently achieving sales targets. Known for an outgoing personality and strong problem-solving skills, driving exceptional customer satisfaction and team collaboration.

Work History

Sales Associate

1 Year
AT&T | 08.2025 - 08.2026
  • Assisted customers with product selection and service inquiries.
  • Executed daily sales transactions accurately and efficiently.
  • Maintained organized displays to enhance customer experience.
  • Collaborated with team members to achieve sales targets.
  • Demonstrated technical knowledge of products and services offered.

Call Center Representative

2 Years 4 Months
Teleperformance | 04.2022 - 08.2024
  • Assisted customers with inquiries, providing accurate information and effective solutions.
  • Handled high-volume calls efficiently while maintaining quality standards and customer satisfaction.
  • Utilized CRM software to document interactions, ensuring detailed records for future reference.
  • Collaborated with team members to streamline processes, enhancing workflow efficiency.

Front End Associate

4 Years 4 Months
Target | 03.2020 - 07.2024
  • Assisted customers with locating products, answering questions, and providing excellent guest service
  • Operated cash registers and processed cash, card, and digital payments accurately
  • Restocked merchandise and maintained organized, well-presented sales-floor displays

Education

Associate of Science - Digital Marketing

Lsus | Shreveport, LA | 06.2025
  • Studied digital marketing strategies, branding, and consumer behavior
  • Developed skills in social media marketing and content creation
  • Learned search engine optimization (SEO) and search engine marketing (SEM)
  • Studied digital advertising, email marketing, and online campaign strategies

Skills

Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Excellent people skills
Relationship building
Outgoing personality

Timeline

Sales Associate

AT&T
08.2025 - 08.2026Read More

Call Center Representative

Teleperformance
04.2022 - 08.2024Read More

Front End Associate

Target
03.2020 - 07.2024Read More

Lsus

Associate of Science from Digital Marketing
Read More
Jassmon Briggs