Jaterrias Glover
Columbia,SC
Summary
Dynamic customer service professional with a strong work ethic and integrity, experienced at Walmart and Burger King. Proven ability to resolve complaints and enhance customer satisfaction through effective communication and empathy. Skilled in utilizing CRM software to track interactions, ensuring efficient service delivery and promoting a positive shopping experience.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in [Desired Position] role.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
3
3
years of professional experience
Work History
Cashier
Burger King
11.2024 - 08.2025
- Processed transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Maintained cash drawer accuracy, ensuring proper handling of funds.
- Implemented promotional displays to boost product visibility and sales.
- Resolved customer complaints tactfully, promoting positive store reputation.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Customer Service Representative
Walmart
03.2022 - 09.2024
- Assisted customers with inquiries, providing accurate product information and support.
- Handled customer complaints efficiently, ensuring resolution and satisfaction.
- Utilized CRM software to log interactions and track customer issues.
- Collaborated with team members to improve service delivery processes.
Education
High School Diploma -
Lower Richland
Columbia05-2019
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Affiliations
- American Medical Informatics Association
- International Council of Nurses
- National Association of Social Workers
Timeline
Cashier
Burger King
11.2024 - 08.2025
Customer Service Representative
Walmart
03.2022 - 09.2024
High School Diploma -
Lower Richland