Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Patient Service Coordinator SR.
UPMC Hillman Cancer Center
5150 Centre Avenue Pittsburgh Pennsylvania
06.2021 - Current
Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
Conducted thorough pre-examination assessments of patients'' vital signs, medical histories, and presenting symptoms for informed physician evaluations.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Enhanced patient care by providing comprehensive oncology medical assistance during consultations and treatments.
Supported patients through chemotherapy treatments by monitoring vital signs, administering medications as prescribed, and promptly addressing side effects or complications that arose during therapy sessions.
Lead Technician
UPMC-UPP ENT Specialist
203 Lothrop Street Pittsburgh Pennsylvania
04.2003 - 06.2021
Planned, scheduled, and delegated daily work to team of employees.
Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
Monitored and enforced safety measures to mitigate hazards.
Education
Associate of Applied Science - Medical Assistant Specialist
Western School of Health And Business
Pittsburgh, PA
Skills
Telephone communication
Accurate Recordkeeping
Client Advocacy
Notetaking and documentation
Team Leadership
Goal Setting
Individualized service plans
Ongoing client support
Excellent Communication
Adaptability
Medical diagnostic
Medical procedures
Phlebotomy /medical assessment
Training staff
Medical terminology
Oncology
Treatment/diagnostic scheduling
Insurance authorizations
CPR Certification/first reponder
Computer skills
Professionalism
Certification
Basic Life Support Certification (BLS)
First Aid Certification
CPR/AED Certification
Timeline
Patient Service Coordinator SR.
UPMC Hillman Cancer Center
06.2021 - Current
Lead Technician
UPMC-UPP ENT Specialist
04.2003 - 06.2021
Associate of Applied Science - Medical Assistant Specialist
Patient Service Coordinator /Patient Referral Coordinator at Wellmed Medical GroupPatient Service Coordinator /Patient Referral Coordinator at Wellmed Medical Group
Patient Service Coordinator II/Clinical Assistant at Massachusetts General Hospital ImagingPatient Service Coordinator II/Clinical Assistant at Massachusetts General Hospital Imaging