Dedicated Sales Associate with strong customer service skills and a proven ability to enhance the shopping experience. Experienced in problem-solving and collaboration, ensuring customer satisfaction and store success.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Sales Associate
J. Crew
Durham, NC
03.2026 - Current
Assisted customers with product selection and provided exceptional service to enhance shopping experience.
Maintained store presentation by organizing merchandise displays to reflect brand standards.
Processed transactions accurately using point-of-sale systems, ensuring efficient checkout processes.
Collaborated with team members to achieve daily sales goals and promote seasonal promotions.
Educated customers on loyalty programs and benefits, fostering long-term engagement with brand.
Adapted quickly to changing sales strategies and promotional events, contributing to overall store success.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Barista
Nordstrom E Bar
Durham, NC
11.2025 - 05.2026
Prepared and served high-quality beverages in fast-paced environment.
Assisted customers with menu selections and ensured satisfaction.
Maintained cleanliness and organization of workstations and dining areas.
Operated coffee machines and equipment following safety protocols.
Maintained a clean and organized workspace for optimal productivity and safety.
Server
The Bar at Castle Bay
Hampstead, NC
01.2024 - 06.2025
Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat visits.
Managed order accuracy and timely delivery, improving overall dining experience for patrons.
Collaborated with kitchen staff to efficiently coordinate food preparation and presentation during peak hours.
Trained new servers on menu offerings, service techniques, and operational standards, enhancing team performance.
Education
High School Diploma -
Penn Foster
Wilmington, NC
Prelicensing Real Estate -
Sea Coast Real Estate Academy
Wilmington, NC
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Excellent people skills
Reliable and punctual
Goal oriented
Outgoing personality
Cash handling
Flexible schedule
Verbal/written communication
Cash register operation
Certification
pre-licensing real estate, sea coast real estate - october 2028