Proactive with almost a year of work experience and proven knowledge of tending to customers. Aiming to leverage my abilities to successfully fill the Personal Shopper role on your team.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Assistant
HEB
10.2023 - Current
2024 Customer Service Award Nominee
Answered customer questions about product availability.
Collaborated with team members to improve overall customer experience and boost company reputation.
Developed strong relationships with customers, establishing trust and loyalty through attentive service, earning two high fives.
Proven to be able to work as a Personal Shopper through cross-training.
Server
Johnny Rockets
05.2023 - 08.2023
Listened to customer concerns and complaints and quickly rectified issues
Checked on guests to verify satisfaction with each course
Answered telephones to take reservations or to-go orders
Used good communication skills to reduce guest dissatisfaction
Assisted with training of new staff members
Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods
Demonstrated ability to interact with customers in a friendly and professional manner
Committed to delivering excellent customer service while working in a fast-paced environment