Javier Aguirre
San Antonio,TX
Summary
Proactive with almost a year of work experience and proven knowledge of tending to customers. Aiming to leverage my abilities to successfully fill the Personal Shopper role on your team.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Assistant
HEB
10.2023 - Current
- 2024 Customer Service Award Nominee
- Answered customer questions about product availability.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service, earning two high fives.
- Proven to be able to work as a Personal Shopper through cross-training.
Server
Johnny Rockets
05.2023 - 08.2023
- Listened to customer concerns and complaints and quickly rectified issues
- Checked on guests to verify satisfaction with each course
- Answered telephones to take reservations or to-go orders
- Used good communication skills to reduce guest dissatisfaction
- Assisted with training of new staff members
- Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods
- Demonstrated ability to interact with customers in a friendly and professional manner
- Committed to delivering excellent customer service while working in a fast-paced environment
Education
Bachelor of Science - Architecture
The University of Texas At San Antonio
San Antonio, TX06.2027
High School Diploma -
Homer Hanna High School
Brownsville, TX06.2023
Skills
- Customer Service and Rapport
- Critical Thinking
- Adaptability
- Handling Pressure
- Regulatory Compliance
Certification
- AutoCAD
- Revit
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Customer Service Assistant
HEB
10.2023 - Current
Server
Johnny Rockets
05.2023 - 08.2023
Bachelor of Science - Architecture
The University of Texas At San Antonio
High School Diploma -
Homer Hanna High School