Javier Allen
Franklin,IN
Summary
Knowledgeable and dedicated customer service professional with extensive experience in [Type II-Type III] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Nike Factory Outlet
Edinburgh, IN
10.2023 - 01.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Implemented and developed customer service training processes.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Responded proactively and positively to rapid change.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
HVAC Technician
Beeson Mechanical Service
Whiteland, IN
07.2023 - 10.2023
- Worked in strict compliance with applicable OSHA regulations and safety requirements.
- Replaced bearings, pump seals and packing.
- Performed routine maintenance on heating and cooling systems.
- Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
- Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Repaired and replaced motors, bearings and belts.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
HVAC Technician
Excel Heating And Cooling
Greenwood IN
04.2022 - 07.2023
- Worked in strict compliance with applicable OSHA regulations and safety requirements.
- Replaced bearings, pump seals and packing.
- Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
- Performed routine maintenance on heating and cooling systems.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
- Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
Education
High School Diploma -
Central Nine Career School
Greenwood IN05.2023
High School Diploma -
Franklin Community High School
Franklin, IN05.2023
Skills
- Documentation
Certificate No: 1162263749310
Certification
ESCO institute Certified in Type II - Type III
Program EPA Approved December 28, 1993
Timeline
Customer Service Representative
Nike Factory Outlet
10.2023 - 01.2024
HVAC Technician
Beeson Mechanical Service
07.2023 - 10.2023
HVAC Technician
Excel Heating And Cooling
04.2022 - 07.2023
High School Diploma -
Central Nine Career School
High School Diploma -
Franklin Community High School