Education
Summary
Languages
Work History
Skills
Overview
Work Availability
Work Preference
Timeline
Generic

Suzette Djanie

Administrative Assistant III
Fresno,CA

Education

No Degree - State License in Building Maintenance

International Development Institute
New York, NY
06.2000

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Languages

Spanish
Native or Bilingual

Work History

Administrative Assistant III

Fresno Unified School
Fresno, CA
03.2024 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Work well in a team setting, providing support and guidance.
  • Work effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Wage Garnishment Supervisor

EOI
Fresno, Ca
08.2021 - 05.2023
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

Westco Equity

Westco Equities
Fresno, CA
04.2016 - 01.2021
  • Increased client satisfaction by providing timely, relevant, and accurate equity research reports.
  • Collaborated with team members to develop well-researched buy/sell recommendations for clients.
  • Developed strong relationships with management teams, fostering open communication and information exchange.
  • Monitored market trends, ensuring the latest data was incorporated into investment decisions.
  • Maintained a high level of knowledge about assigned sectors, participating in industry conferences and events regularly.
  • Aided new analysts'' onboarding process by sharing industry expertise and mentoring them in research methodologies employed within the firm''s framework.

Support Specialist

GFS Financial
Fresno, CA
05.2015 - 04.2016
  • Streamlined support procedures for quicker response times, resulting in higher client retention rates.
  • Improved customer satisfaction by addressing and resolving technical issues swiftly and efficiently.
  • Collaborated with cross-functional teams to develop and implement effective support strategies.
  • Established a knowledge base for efficient issue resolution, reducing ticket backlog significantly.
  • Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
  • Resolved investor and client concerns with little oversight.

Skills

  • Account Balancing
  • Data Entry Documentation
  • Back Office Operations
  • Cash Deposit Preparation
  • Office Reception
  • Document Retrieval
  • Employee Training
  • Mail Management
  • Records Management Systems
  • Cancellation Processing
  • Shredding Paperwork
  • Customer Service
  • Clerical Support
  • Call Forwarding
  • Report Analysis
  • 10-Key Proficiency
  • Property Management
  • Information Updates
  • Time Management
  • Self Starter
  • Sorting and Labeling
  • Data Integrity
  • Records Preparation
  • Credit Checks
  • Security Procedures
  • Employee Timesheet Processing
  • Staff Management
  • Filing
  • Prioritization

Overview

1
1

25

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

RemoteOn-SiteHybrid

Important To Me

Company Culture401k matchPaid time off4-day work weekWork from home optionWork-life balancePaid sick leaveHealthcare benefitsCareer advancementFlexible work hoursPersonal development programs

Timeline

Administrative Assistant III

Fresno Unified School
03.2024 - Current

Wage Garnishment Supervisor

EOI
08.2021 - 05.2023

Westco Equity

Westco Equities
04.2016 - 01.2021

Support Specialist

GFS Financial
05.2015 - 04.2016

No Degree - State License in Building Maintenance

International Development Institute

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Suzette DjanieAdministrative Assistant III