Javier G Diaz
Tucson,AZ
Summary
Dynamic Store Manager with a proven track record at Jack Furrier's Western Tire, excelling in customer service and team leadership. Enhanced customer satisfaction through effective staff training and proactive problem-solving. Specialist in inventory oversight and retail operations, nurturing a supportive culture that propels sales growth and elevates employee morale.
After happily working for over 25 years in the mechanical service industry, looking for a change in expertise. Hardworking employee enthusiastic to secure an entry-level Delivery Driver position and learn the transportation and delivery field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities, hardworking and passionate with strong organizational skills. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Store Manager
Jack Furrier's Western Tire
01.2013 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
High School Diploma -
Cholla High School
Tucson, AZ07-1999
Skills
- Problem-solving
- Customer relations
- Multitasking and organization
- Team leadership
- Customer service management
- Store operations
- Friendly and positive
- Outstanding communication skills
- Work Planning and Prioritization
- Employee training
- Documentation and reporting
- Strategic thinker
Timeline
Store Manager
Jack Furrier's Western Tire
01.2013 - Current
High School Diploma -
Cholla High School
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