Javier Lopez Batista
Philadelphia ,PA
Summary
Dynamic Store Manager with a proven track record at Graficolors7, excelling in customer relations and problem-solving. Enhanced client retention through exceptional service and strategic outreach, while effectively training and mentoring staff. Adept at multitasking and managing store operations, ensuring a positive shopping experience for all customers. Also good with people, must tend to like me because I listen to them!
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
Graficolors7
01.2021 - Current
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
Sales Agent
Graficolors7
01.2021 - Current
- Increased clientele via strategic outreach and compelling presentations.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
Delivery Driver
In & Out Express Pizza
04.2019 - 08.2021
Delivered pizza and more foods to the costumer door and organize raw produce in the pizza shop!
Education
Graphic Design
Community College of Philadelphia
Philadelphia, PAHigh School Diploma - Graphic Design
Philadelphia Learning Academic North
Philadelphia, PA02.2017
Skills
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service
- Store operations
- Training and mentoring
- Friendly and positive
Certification
75 hrs electrical course
75 hrs masonry
Timeline
Store Manager
Graficolors7
01.2021 - Current
Sales Agent
Graficolors7
01.2021 - Current
Delivery Driver
In & Out Express Pizza
04.2019 - 08.2021
Graphic Design
Community College of Philadelphia
High School Diploma - Graphic Design
Philadelphia Learning Academic North
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