Javier Medina
Bell,CA
Summary
Strong background in loss prevention and security. I have a proven track record with the company in identifying and mitigating risks, conducting investigations, and ensuring safety protocols. I am great in collaborating with teams to achieve goals and adapt to changing needs. I am reliable and resourceful, with keen eye for detail and exceptional problem-solving skills. I am great at video monitoring and incident report writing. I demonstrate critical thinking and problem-solving skills to enhance store safety and ultimately reduce loss within our stores.
Overview
6
6
years of professional experience
Work History
Loss Prevention Detective
Marshalls TJX Companies
05.2021 - Current
- Reduced company theft by implementing effective loss prevention strategies and conducting thorough investigations.
- Assisted law enforcement agencies in the investigation of organized retail crime cases, contributing to successful resolutions.
- Built strong relationships with local law enforcement agencies, fostering collaboration between organizations on joint initiatives for crime reduction.
- Maintained detailed records of all loss prevention activities for efficient reporting and trend analysis purposes.
- Increased store safety by monitoring surveillance cameras, identifying potential risks, and addressing security concerns promptly.
- Strengthened internal controls through frequent compliance checks on cash handling procedures, reducing opportunities for employee theft.
- Provided expert testimony in legal proceedings related to loss prevention incidents, supporting the company''s interests.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
Retail Worker
Marshalls TJX Companies
06.2019 - 05.2021
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Education
Bachelor of Arts - Criminal Justice
Cal State University Los Angeles
Los Angeles, CA05-2025
Skills
- Internal investigations
- Good Video monitoring skills
- Experienced incident report writing
- Great at teamwork and collaboration
- Problem-solver
- Time management
- Reliable
- Critical thinker
- Adaptability and flexibility
- Decision-making
- Relationship building
Languages
Spanish
Native or Bilingual
Interests
I am passionate about going to the gym and focus on reaching my personal goals I enjoy going to Mass every Sunday
Timeline
Loss Prevention Detective
Marshalls TJX Companies
05.2021 - Current
Retail Worker
Marshalls TJX Companies
06.2019 - 05.2021
Bachelor of Arts - Criminal Justice
Cal State University Los Angeles
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