Javier Medina
Westmont,IL
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills honed at IHOP. Proven ability to enhance guest satisfaction through effective team collaboration and service prioritization. Skilled in cash handling and safe food preparation, consistently achieving high guest engagement and repeat business. Recognized for maintaining cleanliness standards and professional appearance in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Server
O’Learys
- Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to streamline order delivery and enhance service efficiency.
- Managed cash register operations, accurately processing transactions and balancing daily sales.
- Assisted in training new servers on menu items, service standards, and operational procedures.
- Bussed and reset tables to keep dining room and work areas clean.
Server & Cook
Emilio’s Tapas
Hillside, IL
05.2025 - Current
- Provided exceptional customer service, ensuring timely and accurate order delivery.
- Collaborated with kitchen staff to facilitate efficient food preparation and presentation.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new servers on menu offerings and service protocols.
- Served food and beverages promptly with focused attention to customer needs.
Server & Cook
IHOP
DeKalb, IL
2010 - 2017
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted with menu knowledge to enhance guest experience and satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area for optimal guest comfort.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Valley High Schools
1505 Candelaria Rd NW, Albuquerque NM 8710706.2007
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Safe food handling
- Food running
- Service prioritization
- Team collaboration
- Cleanliness standards
- Professional appearance
Timeline
Server & Cook
Emilio’s Tapas
05.2025 - Current
Server
O’Learys
Server & Cook
IHOP
2010 - 2017
High School Diploma -
Valley High Schools