Javier Rosas Jr
Santa Barbara
Summary
Experienced automotive technician with a dedication to delivering top-notch results. Proficient in diagnosing, repairing, and maintaining various vehicles to ensure peak performance and safety. Recognized for teamwork skills and ability to adapt to evolving industry requirements. Demonstrates reliability, efficiency, meticulous attention to detail, and adept problem-solving capabilities.
Overview
20
20
years of professional experience
Work History
Automotive Technician
New Century Motors
01.2023 - Current
- Conducted routine maintenance services, enhancing vehicle reliability and customer satisfaction.
- Diagnosed and repaired complex automotive systems, ensuring optimal vehicle performance.
- Create precise and accurate repair and maintenance estimates, enhancing customer satisfaction.
- Mentor and train new and existing technicians, fostering a collaborative and skilled team environment.
- Optimize service bay efficiency through communication and partnership with service teams leading to a substantial increase in daily vehicle production.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Collaborated with service advisors to determine customer needs and provide tailored solutions.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Maintained up-to-date knowledge on industry advancements through continuous professional development courses and certifications.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Led team in implementing efficient repair processes, reducing turnaround times on service requests.
- Mastered EV systems and trained new employees on proper procedures.
Service Advisor
New Century Motors
06.2022 - 01.2023
- Communicated vehicle repair recommendations to ensure customer service satisfaction and relay information to technicians providing clarity based on client needs.
- Built strong rapport and relationships using effective sales techniques, increasing customer retention.
- Researched and entered data on parts, service, and warranty with high computer proficiency, ensuring accuracy.
- Developed repair estimates by calculating materials, supplies, and labor costs, improving transparency.
- Leveraged sales techniques to expand clientele base.
- Managed comprehensive data entry for parts, services, and warranties, ensuring precise inventory tracking.
- Fostered strong community relationships, positioning dealership as trusted automotive partner.
- Collaborated and coordinated with team members from sales, auto technicians, managers and parts department to meet customer needs.
Automotive Technician
Honda of Santa Barbara
02.2005 - 06.2022
- Performed regular and scheduled vehicle maintenance, ensuring optimal performance and longevity.
- Conducted thorough vehicle testing, inspections, and computer diagnostics to identify issues.
- Generated precise and accurate repair and maintenance estimates for customers.
- Mentored and trained technicians for 16 years enhancing team skills and driving efficiency and accuracy.
- Adapted to evolving software automotive technologies, mastering new diagnostic tools and advanced repair techniques to address modern vehicle complexities.
- Implemented complex diagnostic techniques, enhancing fault detection accuracy and reducing repair time for complicated automotive issues.
- Mastered natural gas systems and trained new employees on proper procedures.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Consistently met or exceeded productivity goals by effectively managing time and resources during repairs.
- Performed safety and emissions inspections.
- Mastered EV systems and trained new employees on proper procedures.
Education
Automotive Technology - Auto mechanics
Universal Technical Institute of Northern California Inc
Rancho Cucamonga, CASkills
- Engine repair
- Electronic fuel injection
- Emissions control
- Brake systems
- CAN bus systems
- Powertrain systems
- Air conditioning
- Suspension systems
- Advanced diagnostics
- Inspecting vehicles
- EV technology expertise
- Hybrid systems
- Diesel engines
Additional information
- AWARDS
- Recognition of service 17 years at Santa Barbara Honda
- Recognition of 3 years of service at New Century Motors
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Automotive Technician
New Century Motors
01.2023 - Current
Service Advisor
New Century Motors
06.2022 - 01.2023
Automotive Technician
Honda of Santa Barbara
02.2005 - 06.2022
Automotive Technology - Auto mechanics
Universal Technical Institute of Northern California Inc