Javiera John
Aurora,CO
Summary
Dynamic and self-motivated professional with a proven track record at ADT Security Systems, excelling in multitasking and customer service. Recognized for maintaining high transaction accuracy and fostering positive customer experiences. Detail-oriented and organized, I effectively balance cash operations while enhancing store environments to drive sales and customer satisfaction.
Overview
20
20
years of professional experience
Work History
Field Operation Support Center Agent
ADT Security Systems
Aurora, CO
07.2005 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Works effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Efficient with multi-tasking different applications.
Sales Associate/Cashier
Kohls Department Store
Aurora, CO
10.2018 - 03.2025
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Handled high-volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals, and balanced the cash drawer. Performed end-of-shift cash-out operations according to store policies, maintaining accurate counts and receipt records.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Aztech High School
Aztec05-1998
Skills
- Multitasking
- Customer service
- Attention to detail
- Transaction balancing
- Cash register operation
- Merchandise displays
- Self-motivation
Accomplishments
- Received a Customer service Compliment from a Former Military Sergeant that expressed high praise as well as above & beyond service. Stated that he wanted to talk with the high upper management that's past my manager to acknowledge/give feedback on the above & beyond service he received.
References
References available upon request.
Timeline
Sales Associate/Cashier
Kohls Department Store
10.2018 - 03.2025
Field Operation Support Center Agent
ADT Security Systems
07.2005 - Current
High School Diploma -
Aztech High School
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