Driven Assistant Store Manager with expertise in inventory management, staff development, and sales strategy. Led teams to improve performance and achieve store goals, while enhancing customer experiences and supporting business growth.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Assistant Store Manager
AT&T
North Hollywood, California
10.2025 - Current
RLO (EOL, Returns , Next Up , Demos)
Coached team by observing and inspecting behaviors to enhance performance
Audit (ensure store passed audit)
Inventory Count(Phone,Sim.Accessories)
Ipog reset
Coordinated events, including lead follow-up and canvassing (Lead Follow up, Canvass)
Approved time cards, ensuring accuracy of all punches to maintain payroll integrity
Promoted accountability culture within team, fostering responsibility and ownership
Identify Outliars
Resolve Escalations
Know business and speak to it in front of peers
Ranked #1 Store SWS Q1 2026
AT&T Retail Sales Consultant
AT&T
Valencia, CA
10.2022 - 10.2025
Ranked Top 10 in SWS for VGA and #1 in Fiber Sales.
Delivered exceptional customer service by identifying customer needs, building rapport, and presenting solutions tailored to wireless, broadband, and TV services.
Educated customers on device features, rate plans, insurance options, and AT&T bundle offers.
Managed floor operations, tracked team sales, implemented process compliance, and executed AD updates.
Mentored new hires and underperformers, guiding them to stronger results through hands-on training
Engaged in Future You Development Program, focusing on acquiring leadership skills for career advancement.
Participated in the Future You Development Program to develop leadership skills for upward mobility.
Lead Maintenance Technician
Tacos El Superior
Lancaster, CA
07.2022 - 11.2022
Low voltage electrical
Fixing toilets
Fixing doors
Replaced faulty ballasts in lighting fixtures
Restored toilet functionality through repairs
Adjusted and repaired doors to ensure proper operation
Managed installation and removal of large signs for visibility
Work with power tools
Cooked meals and supported drive-thru operations during downtime
Solar Consultant
EquiSolar
Los Angeles, CA
05.2022 - 07.2022
Gaining knowledge in the solar industry as a whole and how solar benefits homeowners
Conducted door-to-door outreach to engage potential customers
Created opportunities for sales by sourcing potential customer leads
Traveled throughout LA County to engage potential customers
Responded to customer objections effectively to promote sales
Identified customer needs and recommended suitable solar products
Facilitated the sale of solar panels to homeowners
Worked on a commission-only basis to maximize sales efforts
Maintenance Technician
Marathon Truck Body
Santa Clarita, CA
05.2021 - 11.2021
Electrical (running electric , changing light fixtures , ballast etc)
Forklift
Forklift preventive maintenance
Welding machine maintenance
Upkeep and preventative maintenance along with repair and monitoring on all equipment and amenities
Drywall
Inventory
Fixing toilets , installing urinals
Air compressor preventive maintenance
Pneumatic tool upkeep
Completing Work orders
Power ,hand, and pneumatic tools
Paint, remodel, refurbish areas as needed
Maintenance of all saws ,blades ,bands ,sliders rollers , wheels
Troubleshoot air compressor Ingersoll Rand
Preventive maintenance on air compressor
Sales Associate
Tjmaxx
02.2020 - 04.2021
Customer service, Assisting any and all customers with any problems or questions they may have
Maintenance, maintaining a clean floor for our customers to shop in
Receiving, unloading trucks with 26 palettes and sorting separating and English, Spanish organizing merchandise within a 4 hour time frame
Cashier, helping customers purchase there items and making sure they had a great shopping experience
Gate Technician
Mulholland security
Canoga Park, CA
07.2020 - 11.2020
Forklift
Welding
Demolition
Construction
Cement work
Power tools
Installing aluminum fencing
Glasswork
Trenching
Fixing broken irrigation lines
Education
Diploma -
Palmdale Highschool
Palmdale, CA
Skills
Sales Strategy
Operational Efficiency
Sales Reporting
Sales Analysis
Customer Engagement
Customer Service
Team Leadership
Performance Coaching
Staff Scheduling
Inventory management
Store Merchandising
Facilities maintenance
Handyman services
Electrical Experience
Equipment Repair
Remodeling
Construction
Porter Experience
Custodial Experience
Buffing
Task Prioritization
Bilingual
Spanish
English
Personal Information
Driving License: Driver's License
Work Permit: Authorized to work in the US for any employer
Visa Status: Authorized to work in the US for any employer