Javona Ford
Hampton,VA
Summary
Dedicated Medical Assistant and Patient Care Technician with over 5 years of hands-on experience delivering exceptional patient support in diverse healthcare settings. Proficient in assisting with patient transport, ambulation, and meticulous charting of updates to ensure seamless care delivery. Recognized for a flexible, team-oriented approach and a consistently positive demeanor that enhances patient interactions. Actively seeking a full-time position that offers professional challenges while utilizing strong interpersonal skills, effective time management, and adept problem-solving abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
University of Miami Health System
Miami, FL
09.2025 - Current
- Coordinated patient appointments and managed electronic health records for optimal workflow efficiency.
- Assisted physicians with examinations, ensuring accurate documentation of patient histories and treatment plans.
- Trained new staff on office protocols and procedures to enhance operational effectiveness.
- Monitored vital signs and prepared patients for diagnostic tests, maintaining a supportive environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Assisted physicians with lumber punctures and preparing botox injections.
Patient Care Technician
Mary Immaculate Hospital
Newport News, VA
08.2022 - 07.2025
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
- Provided emotional support to patients and families, easing their stress and anxiety during hospital stays.
- Assisted with administration of medications under supervision of nursing staff, ensuring proper patient treatment.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
- Enhanced patient comfort by providing compassionate bedside care and support.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Medical Assistant
TPMG Lung and Sleep Specialist
Newport News, VA
03.2021 - 06.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Improved clinical workflow with introduction of electronic health records system.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Measured patient pulse oximetry.
- Measured patient spirometry.
Education
Associate of Science - Medical Assistant
ECPI University
Newport New, VA01-2020
Bachelor of Science - Psychology
Hampton University
Hampton, VASkills
- Clinical and administrative support
- Hand and eye coordination
- Phlebotomy trained
- Customer and medical billing
- Medical Knowledge and Terminology
- Cleaning and sterilization
- Time management skills
- Team player
- CPR certified
- EKG trained
- Excellent Communication skills
- Medical terminology and equipment
- Clean and sanitize equipment
- Following protocol
- Compassion
- Patient observation
Certification
- CPCT/A - Patient Care Technician/Assistant, MED Surg, Tele, and ICU Float.
- Certified CCMA, TPMG Lung and Sleep Speciali
Timeline
Medical Assistant
University of Miami Health System
09.2025 - Current
Patient Care Technician
Mary Immaculate Hospital
08.2022 - 07.2025
Medical Assistant
TPMG Lung and Sleep Specialist
03.2021 - 06.2024
Bachelor of Science - Psychology
Hampton University
Associate of Science - Medical Assistant
ECPI University