Javondia Phillips
Carthage ,MS
Summary
Dynamic and dedicated cashier with proven expertise at Brittany Luckett, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective issue resolution and team collaboration. Committed to maintaining a clean and organized environment, fostering repeat business and loyalty.
Overview
4
4
years of professional experience
Work History
Cashier
Bob Pucklitsch
12.2024 - Current
- Processed customer transactions efficiently, ensuring accurate cash handling and receipt issuance.
- Maintained cleanliness and organization of checkout area, enhancing customer experience.
- Assisted customers with product inquiries, providing knowledgeable support and recommendations.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
Cashier
Brittany Luckett
Carthage, MS
01.2023 - 11.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
- Handled cash, credit, and debit transactions while adhering to company policies for security.
- Collaborated with team members to optimize workflow during peak hours for improved efficiency.
- Trained new hires on checkout procedures and customer service best practices to ensure consistency.
- Identified and resolved customer issues promptly, maintaining high levels of satisfaction.
- Monitored stock levels at registers, communicating needs to management for timely replenishment.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Shilpa Patel
Carthage, MS
02.2022 - 12.2023
- Processed customer transactions efficiently and accurately.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted customers with product inquiries, fostering positive relationships.
- Managed cash register operations, ensuring proper cash handling procedures.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Nursing
Holmes Community College
Goodman, MS05.2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash register operation
- Order taking
- Professionalism and courtesy
- Issue resolution
- Merchandise restocking
Timeline
Cashier
Bob Pucklitsch
12.2024 - Current
Cashier
Brittany Luckett
01.2023 - 11.2024
Cashier
Shilpa Patel
02.2022 - 12.2023
Nursing
Holmes Community College