Jay Burns
Atlanta,GA
Summary
I am an outgoing and well spoken individual that can make a difference in the work place and out of office. I have participated in many jobs and personal adventures that have open my eyes in towards the retail fashion industry. Looking to take the knowledge I have to obtained with my experience to branch off and set myself and my team to a greater height.
Overview
12
12
years of professional experience
Work History
Assistant Operations Manager
Wish Atlanta
08.2020 - 01.2022
- Collaborated with procurement staff on daily operations, including receiving and inspecting shipments, and managing inventory
- Served as a customer service representative, handling inquiries via email and other communication channels
- Oversaw online orders and shipping logistics, ensuring timely delivery and customer satisfaction.
Store Manager
Finish Line
07.2016 - 01.2020
- Led stockroom operations and supervised stock associates, maintaining inventory control and performing stockroom maintenance tasks
- Provided exceptional customer service, managed procedural tasks, and ensured adherence to company standards
- Executed visual merchandising initiatives to enhance store presentation and drive sales.
Store Manager
Foot Locker, Nike
07.2013 - 06.2015
- Executed company standards in recruiting, hiring, training, customer service, and store operations to maximize sales and profit goals.
- Led a team to success through effective leadership and coaching strategies.
- Ensured compliance with visual merchandising standards and maintained store operations.
Sales Representative
Teachers Credit Union
07.2010 - 04.2013
- Conducted transactions for credit union members and shared branching community, maintaining cash drawer accuracy and providing banking services
- Interacted with members in a friendly and professional manner, fostering positive relationships and promoting financial products.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Artist Manager
- Organized and managed parties, venues, and stages at various festivals and events, including SXSW
- Demonstrated ability to coordinate logistics, handle event operations, and ensure the success of diverse entertainment experiences.
Education
Associate of Science - Sales & Negotiating
Indiana State University
Terre Haute, IN12.2013
Skills
- Strong verbal communication
- Operations management
- Relationship building
- Coaching and mentoring
- Effective leader
- Creative Thinking
Event Management - Experience
Organized and managed parties, venues, and stages at various festivals and events, including SXSW. Demonstrated ability to coordinate logistics, handle event operations, and ensure the success of diverse entertainment experiences.
Timeline
Assistant Operations Manager
Wish Atlanta
08.2020 - 01.2022
Store Manager
Finish Line
07.2016 - 01.2020
Store Manager
Foot Locker, Nike
07.2013 - 06.2015
Sales Representative
Teachers Credit Union
07.2010 - 04.2013
Artist Manager
Associate of Science - Sales & Negotiating
Indiana State University
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