Jay Davis
Kill Devil Hills,NC
Summary
Capable Bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in fast-paced environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Seeking a full-time position that offers professional challenges utilizing my personal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Head Bartender
Barefoot Bernie's Tropical Grill & Bar
07.2015 - 08.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and assisting with inventory.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.
Server
Dirty Dicks Crab House
05.2005 - 07.2015
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with repeated customers.
- Worked with POS system to place orders, manage bills, and handle courtesy items.
- Cooperated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
Education
No Degree - Mass Communications
East Carolina University
Greenville, NCUniversity Transfer -
Pitt Community College
Winterville, NC06.2010
High School Diploma -
First Flight High School
Kill Devil Hills, NC06.2008
Skills
- Staff Training and Supervision
- Cash handling expertise
- Suggestive Selling
- Social Media Marketing
- Retaining information
- Cost Control
- Sales Promotion
- Customer service expertise
- Handling Difficult Customers
- Complex Problem-Solving
Accomplishments
Voted in the top 3 best Bartenders on the Outer Banks, via best of the beach, 3 years in a row.
Timeline
Head Bartender
Barefoot Bernie's Tropical Grill & Bar
07.2015 - 08.2024
Server
Dirty Dicks Crab House
05.2005 - 07.2015
No Degree - Mass Communications
East Carolina University
University Transfer -
Pitt Community College
High School Diploma -
First Flight High School
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