Jay Dugdale
Overland Park
Summary
Dynamic barista with expertise in coffee preparation and new hire training at Target. Recognized for consistently delivering personalized beverages that enhanced customer satisfaction. Proven ability in inventory management and team leadership, ensuring efficient workflow and a welcoming environment. Committed to excellence in service and operational efficiency.
Overview
3
3
years of professional experience
Work History
Barista
Target
01.2023 - Current
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Host/Busser
Gyu-Kaku
03.2022 - 07.2022
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Associate of Arts - Liberal Arts
Johnson County Community College
Overland Park05-2026
Skills
- Coffee expertise
- Opening and closing duties
- Display case merchandising
- Soft selling
- Inventory management
- New hire training
- Team leadership
- Problem-solving
- Workflow management
- Speedy and efficient
Languages
English
Native or Bilingual
Spanish
Limited Working
Japanese
Elementary
Timeline
Barista
Target
01.2023 - Current
Host/Busser
Gyu-Kaku
03.2022 - 07.2022
Associate of Arts - Liberal Arts
Johnson County Community College
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