Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jay Joslin

League City,TX

Summary

Dynamic leader with proven expertise in customer service and problem-solving, honed across roles from Sales Associate at Texas Auto to General Manager at Ron Carter Cadillac. Excelled in building team collaboration, driving significant business growth, and fostering long-term supplier relationships. Skilled in strategic planning and staff development, consistently achieving and surpassing sales goals.

Overview

14
14
years of professional experience

Work History

Sales Associate

Texas Auto
Webster, TX
01.2021 - 12.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Head Buyer

Leaf Johnson Ford
Austin, TX
01.2018 - 10.2020
  • Managed and maintained purchase orders and invoices.
  • Maintained complete documentation and records of all purchasing activities.
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.

General Sales Manager

Sonic Automotive
Houston, TX
01.2016 - 03.2018
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Developed and implemented comprehensive salesperson training program.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.

General Manager

Ron Carter Cadillac
Friendswood, TX
02.2010 - 12.2015
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Education

Associate of Applied Science - Business

University of Notre Dame
Notre Dame, IN
07.1980

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills

Timeline

Sales Associate

Texas Auto
01.2021 - 12.2023

Head Buyer

Leaf Johnson Ford
01.2018 - 10.2020

General Sales Manager

Sonic Automotive
01.2016 - 03.2018

General Manager

Ron Carter Cadillac
02.2010 - 12.2015

Associate of Applied Science - Business

University of Notre Dame
Jay Joslin