Accomplished leader specializing in operational efficiency and strategic initiatives. Known for enhancing customer service standards and mentoring staff to achieve exceptional results in multi-location management.
Overview
23
23
years of professional experience
Work History
District Manager
Ocean Dental
Oklahoma City, OK
06.2016 - Current
Direct strategic initiatives to enhance operational efficiency across multiple dental practices.
Mentor district staff in best practices for operational excellence and customer service standards.
Supervise various locations, enforcing high-quality standards of operation.
Manager
Dentures & Dental Services
Oklahoma City, OK * Kansas City, MO * DFW
02.2006 - 05.2016
Oversaw daily operations to ensure efficient patient flow and satisfaction.
Managed and motivated employees to be productive and engaged in work.
Used industry expertise and customer service skills to resolve customer concerns and promote loyalty.
Manager
Hal Smith Restaurant Group
Norman, OK * Oklahoma City, OK
02.2003 - 02.2006
Direct, lead, train, assist, and develop staff for optimal customer service and efficiency.
Maintained a professional, organized, and safe environment for employees and patrons.