Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jay Lynch

Paris

Summary

Dynamic Shift Manager with proven leadership at Starbucks, excelling in team management and customer service. Enhanced store operations through effective delegation and employee motivation, resulting in increased customer satisfaction. Skilled in inventory management and fostering a positive work environment, ensuring a welcoming atmosphere for both staff and patrons.

Overview

6
6
years of professional experience

Work History

Shift Manager/Key Holder

Starbucks
04.2024 - Current
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
  • Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
  • Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.

Barista

Starbucks
10.2019 - 04.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

Ellison High School
909 E Elms Rd, Killeen, TX 76542

Skills

  • Store maintenance
  • Effective leadership
  • Employee motivation
  • Team management
  • Customer service
  • Inventory management

Timeline

Shift Manager/Key Holder

Starbucks
04.2024 - Current

Barista

Starbucks
10.2019 - 04.2024

Ellison High School

Similar Profiles

CREATE PROFILE