In the relentless pursuit of perfection guided by these nine principles of optimism, integrity, focus, authenticity, courage, decisiveness, curiosity, thoughtfulness, and fairness. As a skilled business development leader offering several years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Work History
Director of Business Development
Michigan School Fundraising Company
Grand Rapids, MI
2008.07 - 2022.08
Managed activity and sales pipeline in revenue management software, supporting business development through targeted statistical analysis and projection
Defined regional sales strategies, developing and revising annual and quarterly sales plans for review by organizational leadership
Reorganized and optimized leads management by implementing Salesforce CRM solution
Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
Contract established between MISFR and Yankee Candle Company signed in June 2011. Contract renewed for 9 consecutive years.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
Defined and integrated roles, responsibilities and processes for business team and data management organization.
Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
Leveraged industry trends and competitive analysis to improve customer relationship building.
Led change and transformation across business areas to deliver benefits and align company resources.
Consistently exceeded quotas through penetration of new accounts.
Education Sales Representative
QSP/Reader's Digest
Grand Rapids, MI
2006.11 - 2008.07
Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
Exceeded sales goals, increased revenue and facilitated sales.
Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
Corporate Sales Executive
AT&T
Hoffman Estates, IL
1994.08 - 2003.03
Built diverse and consistent sales portfolio.
Developed and maintained strong working relationships with professionals within assigned territory.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Education
Master of Education - Higher Education
Grand Valley State University
Allendale, MI
2003.01 - 2010.05
Bachelor of Arts - Political Science
Eastern Illinois University
Charleston, IL
1988.08 - 1993.05
Volunteer
Vice President Northeastern Little League.
Lead and organized effort to gentrify ball fields.
Interests
Running
Strength Training
Healthy Foods
Books
Sports
Timeline
Director of Business Development
Michigan School Fundraising Company
2008.07 - 2022.08
Education Sales Representative
QSP/Reader's Digest
2006.11 - 2008.07
Master of Education - Higher Education
Grand Valley State University
2003.01 - 2010.05
Corporate Sales Executive
AT&T
1994.08 - 2003.03
Bachelor of Arts - Political Science
Eastern Illinois University
1988.08 - 1993.05
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