Jay Nygren
Grand Rapids,MI
Summary
Dedicated performance leader adept at choosing and arranging music for regular use, as well as holiday programs and special event selections. Well-versed in helping performers improve sound and skills through hands-on mentoring. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Leasing Consultant
Cortland
Canal Winchester, OH
07.2021 - 04.2025
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
- Advised on rental policies and procedures to ensure compliance with applicable laws.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
Conductor
Otterbein Summer Chorale
Westerville, OH
05.2024 - 07.2024
- Cultivated an environment of respect among students while maintaining high expectations for performance quality.
- Organized and led rehearsals for choirs of various sizes.
- Selected appropriate repertoire to meet the needs and abilities of each choir.
- Instructed vocal technique, sight reading, and performance practice to all members of the chorus.
- Conducted warm-up exercises prior to performances to ensure optimal voice production from singers.
- Collaborated with accompanists, soloists, and other instrumentalists when preparing for concerts or recordings.
Customer Service Desk Associate
Home Depot
Grandville, MI
08.2020 - 07.2021
- Processed payments and issued receipts for purchases of goods and services.
- Researched customer complaints using available resources.
- Ensured compliance with applicable laws and regulations related to customer service activities.
- Answered incoming calls from customers seeking assistance or information about products or services offered by the company.
- Recommended new products or services based on customer needs.
- Tracked shipments for customers who purchased online items.
Server
Pizza Hut
Grandville, MI
07.2016 - 08.2018
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
Bachelor of Arts - Music Education
Otterbein University
Westerville, OH05-2025
High School Diploma -
Grandville High School
Grandville, MI06-2017
Associate of Arts - Music Education
Grand Rapids Community College
Grand Rapids, MISkills
- Relationship Building
- Clear Communication
- Building rapport
- Music Theory
- Teaching experience
- Sight Reading
- Voice Training
- Time management abilities
- Problem-solving abilities
- Teamwork and Collaboration
Accomplishments
- Earned Go Beyond award through employment at Cortland for serving the community
- Earned the National Choral Award in 2017 for work in High School
- Received multiple music scholarships through academics and work in music
References
References available upon request.
Timeline
Conductor
Otterbein Summer Chorale
05.2024 - 07.2024
Leasing Consultant
Cortland
07.2021 - 04.2025
Customer Service Desk Associate
Home Depot
08.2020 - 07.2021
Server
Pizza Hut
07.2016 - 08.2018
Bachelor of Arts - Music Education
Otterbein University
High School Diploma -
Grandville High School
Associate of Arts - Music Education
Grand Rapids Community College