JAY PATTERSON
Orangeville
Summary
Experienced with implementing comprehensive loss prevention programs to safeguard assets. Utilizes strong analytical skills and strategic planning to minimize shrinkage and enhance security measures. Track record of leading teams to achieve compliance and reduce theft through innovative solutions.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Loss Prevention Supervisor
TJX Canada
08.2022 - Current
- Managed a team of loss prevention associates, providing guidance, support, and performance evaluations.
- Assisted in the hiring process for loss prevention personnel, ensuring candidates met qualifications and fit the company culture.
- Increased profitability by minimizing losses due to associate theft,operational errors and other sources of shrink.
- Responsible for creating and driving LP awareness material for DC network.
- Expedited resolution of internal theft cases by conducting thorough interviews with employees involved in incidents under investigation.
- Active participant in Shrink Committee as a subject matter expert.
Asset Protection Manager
Hudson’s Bay Company
09.2021 - 08.2022
- Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
- Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.
- Established clear performance metrics for asset protection personnel, fostering an environment of accountability and continuous improvement among team members.
Asset Protection Manager
Lowe’s Canada
10.2014 - 02.2020
- Improved inventory accuracy by overseeing regular cycle counts and addressing discrepancies in a timely manner.
- Reduced instances of theft by conducting regular audits, monitoring surveillance systems, and training staff on best practices.
- Leveraged data analysis tools to identify trends in theft or loss, enabling targeted interventions that yielded significant improvements in asset protection outcomes.
- Controlled reduction of loss inventory by protecting company assets.
- Supported multiple store locations
Loss Prevention Supervisor
G4S Secure Solutions Canada LTD
01.2010 - 10.2014
- Managed a team of loss prevention associates, providing guidance, support, and performance evaluations.
- Assisted in the hiring process for loss prevention personnel, ensuring candidates met qualifications and fit the company culture.
- Served as a liaison between store management and corporate leadership on matters related to loss prevention initiatives and concerns.
- Increased profitability by minimizing losses due to shoplifting, employee theft, and other sources of shrinkage.
Plain Clothes Investigator
LCBO Account
01.2006 - 01.2010
- Affected arrests in relation to the property.
- Provided expert testimony in court proceedings as necessary, contributing to the successful prosecution of criminal cases.
- Supervised and motivated field investigators and collaborated with personnel to identify strengths and areas of weakness.
Education
Police Foundations Program
Seneca College of Applied Arts & Technology
Aurora, Ontario04.2006
Skills
- Teamwork and collaboration
- Problem-solving abilities
- Interpersonal communication
- Adaptability and flexibility
- Relationship building
- Interpersonal skills
- Developing effective teams
Certification
- VTRA level 2
- Wicklander Level 1
- Ontario Private Investigator/Security Guard Licence
- Ontario ByLaw Officer: Core Competences
- Wicklander Conflict Resolution and De-escalation
- Mental Health: An Overview
- Exploring Urban Aboriginal Issues
- First Aid/CPR
- Valid Ontario G Driver’s Licence
Timeline
Loss Prevention Supervisor
TJX Canada
08.2022 - Current
Asset Protection Manager
Hudson’s Bay Company
09.2021 - 08.2022
Asset Protection Manager
Lowe’s Canada
10.2014 - 02.2020
Loss Prevention Supervisor
G4S Secure Solutions Canada LTD
01.2010 - 10.2014
Plain Clothes Investigator
LCBO Account
01.2006 - 01.2010
Police Foundations Program
Seneca College of Applied Arts & Technology
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