Summary
Overview
Work History
Skills
Work Availability
Timeline
CustomerServiceRepresentative

Jay Rivera

Philadelphia,PA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. Responsive and engaging Human Resources Assistant skilled in supporting employees and managers with diverse HR needs. Expert with word processing, database and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations. Hardworking Package Handler with more than Number years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities. Hardworking Type team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in Area of expertise. Resourceful Job Title able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with Number years of experience working in busy Type environments.

Overview

8
8
years of professional experience

Work History

Human Resources Specialist

Army
Fort Campbell North, KY
07.2015 - 12.2019
  • Managed payroll processing and benefits to compensate employees for service rendered.
  • Audited timesheets and payroll records for accuracy.
  • Managed and updated employee benefits information.
  • Maintained confidentiality of employee records and payroll information.

Package Handler

UPS
Philadelphia , PA
07.2020 - 02.2021
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Followed verbal and written instructions to properly move and ship products.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Built strong relationships with customers and vendors through excellent customer service.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Monitored and tracked shipment progress to confirm on-time delivery.
  • Followed safety regulations to maintain safe work environment.

Security Guard

Tactical Security Services
Philadelphia , PA
01.2021 - 08.2023
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Checked and verified photo identification prior to granting facility access.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Interacted assertively but non-confrontationally with personnel and general public.
  • Completed full building and grounds patrols to spot and investigate concerns.

Skills

Safety and security

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Security Guard

Tactical Security Services
01.2021 - 08.2023

Package Handler

UPS
07.2020 - 02.2021

Human Resources Specialist

Army
07.2015 - 12.2019
Jay Rivera