Jayce Sisley
Fort Lauderdale,FL
Summary
Dedicated Flight Attendant offering over 12 years in domestic and international commercial airline industry. With proven reliability and a strong commitment to customer satisfaction. Skilled in problem-solving and maintaining composure in high-pressure environments. Known for adaptability amidst challenges and a strong ability to resolve conflicts, ensuring a seamless experience for passengers and team members alike.
Overview
17
17
years of professional experience
Work History
Flight Attendant
Spirit Airlines Inc.
Fort Lauderdale, FL
07.2014 - 05.2026
- Delivered exceptional customer service, ensuring passenger comfort and satisfaction during flights.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Assisted passengers with special needs, providing support and ensuring a positive travel experience.
- Implemented efficiency improvements in cabin service processes, enhancing overall operational effectiveness.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Led operations in time-sensitive, high pressure settings, ensuring compliance, safety and consistent service delivery.
Shop Manager
Miami Ink/Love Hate Tattoo
Miami Beach, FL
02.2010 - 06.2014
- Oversaw daily operations, ensuring high standards of customer service and satisfaction.
- Managed scheduling and workflow for artists, optimizing productivity and appointment efficiency.
- Facilitated conflict resolution among team members, fostering a collaborative work environment.
- Implemented inventory management systems to streamline supply ordering and reduce costs.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
Bartender
Poor House
Fort Lauderdale, FL
05.2009 - 11.2012
- Delivered exceptional customer service in fast-paced bar environment.
- Developed strong relationships with regular patrons, enhancing guest loyalty and satisfaction.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift and preparing cash drawers.
- Managed inventory and ordered supplies to ensure optimal stock levels.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Trained and mentored new barbacks on standard operating procedures and best practices.
Education
Fire Science Degree - Fire Science
Pikes Peak Community College
Colorado Springs, COEMT Certification - EMT
Broward College
Fort Lauderdale, FLSkills
- Customer service
- Strong work ethic
- First aid
- Reliability and punctuality
- Time management
- Problem-solving
- Adaptability and flexibility
- Calm under pressure
- Company policy adherence
- Conflict resolution
Timeline
Flight Attendant
Spirit Airlines Inc.
07.2014 - 05.2026
Shop Manager
Miami Ink/Love Hate Tattoo
02.2010 - 06.2014
Bartender
Poor House
05.2009 - 11.2012
Fire Science Degree - Fire Science
Pikes Peak Community College
EMT Certification - EMT
Broward College