Analytical professional competent in overseeing workplace functions. Manages large teams and builds trust with direct and indirect business partners. Confident and negotiable individual with strong prioritization and decision making skills.
Overview
2
2
years of professional experience
Work History
Shift Lead
Taco Bell
Lindale, Texas
02.2024 - Current
Monitored inventory levels and maintained stock organization.
Provided excellent customer service by addressing inquiries and concerns.
Implemented cleaning and maintenance protocols to ensure a safe workspace.
Communicated effectively with team members to enhance collaboration and efficiency.
Assisted in the training of new employees.
QA Intern
Intuitive Websites
Lindale, Texas
04.2025 - 07.2025
Documented and reported bugs using tracking systems for effective resolution.
Reviewed specifications and design documents for clarity and completeness.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Identified needs of customers promptly and efficiently.
Server / ToGo Specialist
Texas Roadhouse
Tyler, Texas
09.2023 - 01.2024
Provided excellent customer service in a fast-paced dining environment.
Delivered meals to tables while ensuring customer satisfaction.
Took accurate food and drink orders from customers.
Assisted guests with menu selections and special requests.
Handled cash and processed payments efficiently at the end of meals.
Education
Associate of Arts - Public Relations And Advertising
Tyler Junior College
Troup, TX
05-2025
Skills
Project management
Customer service
Team collaboration
Effective communication
Problem solving
Inventory management
Creative thinking
Adobe Photoshop proficiency
References
References available upon request.
Timeline
QA Intern
Intuitive Websites
04.2025 - 07.2025
Shift Lead
Taco Bell
02.2024 - Current
Server / ToGo Specialist
Texas Roadhouse
09.2023 - 01.2024
Associate of Arts - Public Relations And Advertising