Jaycie Flannigan
Loleta,CA
Summary
Caring and enthusiastic Interdisciplinary Studies student with an emphasis in animal behavior and habitat management, has experience in fast paced environments and offers well-developed skills in client communications, animal care and organization.
Overview
4
4
years of professional experience
Work History
Veterinary Receptionist
Sunny Brae Animal Clinic
Arcata, CA
04.2023 - Current
- Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Scheduled and followed up on patient appointments and maintained patient files.
- Checked patients in and out for appointments and collected payments.
- Called patients to confirm scheduled appointments and obtain additional details.
Cashier
Tractor Supply Company
Buellton, CA
06.2022 - 04.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Used suggestive selling techniques to promote add-on sales.
Dog Daycare Attendant
Camp Canine
Santa Barbara, CA
09.2022 - 01.2023
- Cared for pets during owners' absences.
- Maintained clean and orderly play yards, kennels and cages.
- Played with dogs to maintain socialization and reduce stress.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Assessed animals for injury and illness.
- Administered medications to animals.
Special Exhibits Associate
Santa Barbara Museum Of Natural History
Santa Barbara, CA
05.2022 - 08.2022
- Greeted guests and provided directions to multiple exhibits.
- Maintained basic knowledge of butterfly species and behaviors.
- Routinely informed patrons of the rules for entering the Butterfly Pavillion.
- Guided guests through butterfly exhibits
Server/Bartender
Fitzpatricks Tavern
Solvang, CA
06.2021 - 06.2022
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Cleaned tables and chairs to prepare dining area for next customers.
- Served food and beverages to patrons and confirmed complete orders.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Horse Wrangler
The Alisal Guest Ranch
Solvang, CA
05.2020 - 08.2020
- Prepared horses for travel.
- Groomed horses before guests arrived for trail rides.
- Monitored horses' health and temperament for signs of injury and illness.
- Facilitated tours to groups of up to 14.
- Answered questions anc pointed out overlooked features to educate visitors.
Education
Bachelor of Arts - Interdisciplinary Studies
Humboldt State University
Arcata, CA05.2025
Skills
- Payment Processing
- Effective Multitasking
- Telephone Etiquette
- Veterinary Medical Records Software
- Filling Prescriptions
- Verbal and Written Communication
- Discharging Patients
- Animal Observations
- Human and Animal Safety
- Honest and Dependable
- Client Relations
- Customer Service
- Appointment Scheduling
Hobbies
- Horseback riding
- Reading
- Music and performing
- Hiking
Timeline
Veterinary Receptionist
Sunny Brae Animal Clinic
04.2023 - Current
Dog Daycare Attendant
Camp Canine
09.2022 - 01.2023
Cashier
Tractor Supply Company
06.2022 - 04.2023
Special Exhibits Associate
Santa Barbara Museum Of Natural History
05.2022 - 08.2022
Server/Bartender
Fitzpatricks Tavern
06.2021 - 06.2022
Horse Wrangler
The Alisal Guest Ranch
05.2020 - 08.2020
Bachelor of Arts - Interdisciplinary Studies
Humboldt State University
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