Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Work History
Manager
1 Year 3 Months
Pink Rose Cafe | 11.2024 - 02.2026
Prepared espresso beverages and specialty drinks while maintaining consistent quality and presentation standards.
Processed cash, card, and mobile payments accurately using point-of-sale systems.
Monitored stock levels and restocked cups, beans, syrups, and merchandise to prevent service delays.
Trained new team members on drink preparation, register handling, and customer service expectations.
Resolved customer concerns quickly and professionally to support positive guest experiences.
In-Home Nanny
6 Years
Aya Living | 11.2018 - 11.2024
Supervised children in safe, engaging environments, maintaining close attention to well-being and behavior.
Supervised children in safe, engaging environments, maintaining close attention to well-being and behavior.
Organized age-appropriate activities that supported learning, creativity, and physical development.
Prepared nutritious meals and snacks aligned with family preferences and dietary needs.
Maintained clean, orderly play areas, bedrooms, and common spaces throughout household.
Managed school drop-offs, pickups, and transportation with punctual, reliable scheduling.
Manager
2 Months
Sports Fever Fashion Valley | 12.2016 - 02.2017
Managed daily sales floor operations, ensuring consistent customer service and store presentation standards.
Supervised associates, providing coaching on selling techniques, policy compliance, and workflow priorities.
Monitored inventory levels, processed replenishment, and supported accurate stock organization.
Directed visual merchandising updates to align displays with brand standards and seasonal promotions.
Reviewed POS activity and transaction accuracy to reduce errors and support cash control.
Manager
3 Years 10 Months
Rue 21 | 01.2013 - 11.2016
Supervised store operations, ensuring consistent customer service and team accountability.
Trained associates on sales floor standards, register procedures, and merchandising expectations.
Monitored inventory levels and coordinated replenishment to support product availability.
Executed opening and closing procedures, maintaining accuracy in daily store routines.
Organized visual merchandising displays to align with brand presentation standards.