Jayda English
Davenport,IA
Summary
Approachable and offers a strong background in the hospitality and customer service industry. Eager to participate in a learning environment. Handles assignments and resolves issues. Recognized for consistent attention to quality customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Residence Inn Marriott
Davenport, IA
11.2023 - Current
- Monitored security cameras in lobby area as needed
- Verified accuracy of room rates and other charges during check-in process
- Kept accurate records of guest transactions
- Resolved customer complaints promptly
Style Consultant
Target
Coralville, IA
07.2023 - 07.2024
- Identified potential customer service issues before they arise and provided solutions to ensure client satisfaction
- Contributed to team success by acquiring skills and knowledge in different departments
- Consistently met deadlines for assigned tasks
Team Member
Culver's Restaurant
Bettendorf, IA
05.2020 - 07.2022
- Maintained a clean and organized work area throughout shift.
- Provided customer service support to ensure satisfaction.
- Operated cash registers to process payments from customers.
Education
Cosmetology Education
Pci Acadaemy
Iowa City, IA08-2024
High School Diploma -
Bettendorf High School
Bettendorf, IA05-2022
Some College (No Degree) - Marketing
St. Ambrose University
DavenportSkills
- lead mini classes in cosmetology school to students struggling to perform services on textured hair
- Styling (event)
- Ability to work with most hair textures
- Able to prioritize tasks effectively
- Highly self-motivated professional with strong intrinsic drive
Certification
- Fast foiling and balayage for luxurious haircolor effects
- Bridal bootcamp- Party Pony
- Welcome to the World of L3VEL3
- Cosmetology License
Timeline
Front Desk Agent
Residence Inn Marriott
11.2023 - Current
Style Consultant
Target
07.2023 - 07.2024
Team Member
Culver's Restaurant
05.2020 - 07.2022
Cosmetology Education
Pci Acadaemy
High School Diploma -
Bettendorf High School
Some College (No Degree) - Marketing
St. Ambrose University